Uchechukwu Ugorji
Fort McMurray,Alberta
Summary
Proven track record in enhancing inventory accuracy and customer satisfaction at Faith Medical Clinic and Kumon Learning Center, showcasing strong attention to detail and exceptional teamwork skills. Leveraged Microsoft Office expertise and office administration acumen to streamline operations, achieving significant improvements in data management and client relations.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Kumon Learning Center
08.2023 - Current
- Manage study material Inventories and report against unexpected shortages.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Mobile Patrol Security Officer
Paladin Security Group
02.2023 - Current
- Minimized risk of unauthorized entry by thoroughly inspecting access points during mobile patrols.
- Collaborated with other security personnel, fostering teamwork and promoting effective communication in high-pressure situations.
- Ensured client satisfaction by adhering to specific security protocols and addressing unique concerns.
- Enhanced site security by conducting thorough mobile patrols and monitoring potential risks.
Sales Associate
Real Canadian Superstore
09.2022 - 01.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Inventory Specialist
Faith Medical Clinic
02.2019 - 02.2022
- Maintained inventory requirement standard for outgoing and incoming equipment, shipment, materials, deliveries, and stock.
- Enhanced inventory accuracy by conducting regular cycle counts and reconciling discrepancies.
- Performed data entry and completed proper paperwork.
- Completed physical inventory counts each month.
- Collaborated with team members to ensure timely completion of daily tasks, increasing overall productivity.
Education
College Diploma - Business Administration Management
Keyano College
Fort McMurray, AB05.2024
Bachelor of Science - Economics
Imo State University
Imo State, Nigeria09.2018
Skills
- Customer Service
- Computer Skills
- Office Administration
- Attention to Detail
- Inventory Control
- Teamwork and Collaboration
- Shipping and receiving
- Inventory Tracking
- Order picking and processing
- Inventory Reconciliation
- Data Management
- Microsoft Office
Languages
English
Full Professional
Certification
- Confined Space Entry and Monitoring, Energy Safety Canada- 2023.
- Common Safety Orientation, Energy Safety Canada - 2023.
- OHS Orientation, WHMIS 2015, JOHSC, Customer Experience, and Computer Security Awareness, Paladin Security Group - 2023.
- Microsoft Power BI Desktop for Business Intelligence, Udemy - 2022.
Additional Information
I was a member of the Student Association Board of Directors at Keyano College from 2023 to 2024.
I held the Vice President office on Project Matters for Community Development Service volunteer group from 2019 to 2020.
References are available on request.
Timeline
Administrative Assistant
Kumon Learning Center
08.2023 - Current
Mobile Patrol Security Officer
Paladin Security Group
02.2023 - Current
Sales Associate
Real Canadian Superstore
09.2022 - 01.2023
Inventory Specialist
Faith Medical Clinic
02.2019 - 02.2022
College Diploma - Business Administration Management
Keyano College
Bachelor of Science - Economics
Imo State University
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