Uchechukwu Anumene
Guelph,ON
Summary
Enthusiastic Process Quality Engineering student with an interest in Machine Learning and successful experiences across a wide range of industries. Excellent technical, analytical and communication skills demonstrated by 5 years of experience in the Service Industries. Exceptional troubleshooting, problem-solving, failure and data analysis skills with superior interpersonal, organizational, decision-making and leadership skills in highly complex, fast-paced business environments.
Overview
5
5
years of professional experience
Work History
Frac Service Operator
Visuna
12.2022 - 08.2023
- Took on added shifts to accomplish work required to meet customer requirements and schedules.
- Implemented troubleshooting techniques to alleviate service equipment operating issues and maintain optimal performance.
- Lifted, installed and removed equipment in extreme weather conditions and temperatures.
- Used effective verbal communication skills to interact with the crews stationed around different work sections during shifts to accomplish important project milestones.
- Measured, weighed and mixed industrial grade chemicals (acids inclusive) together using blending equipment without any safety/quality incident.
- Spent long period of days offshore on client vessel, and showed great mental strength sailing the South Atlantic Ocean while delivering for big companies like Shell, ENI, Petrofrac etc
- Promoted and contributed to safety awareness, environmental consciousness as well as active participation in quality and continuous improvement.
- Analyzed processes and situations, established control measures, and reported operational deficiencies to supervisors and maintenance personnel to promote timely maintenance of equipment and prevent potential injuries and failures.
Frac Laboratory Technician
Olive Energy, Congo
05.2021 - 05.2022
- Maintained safe, tidy and organized laboratory environment for accurate test results.
- Maintained documentation on tests performed in lab.
- Performed testing and quality control using approved laboratory procedures and instrumentation.
- Calibrated and maintained instruments to keep equipment fully operational.
- Kept laboratory supplies prepared by inventorying stock, placing orders and verifying receipt.
- Conducted analytical tests on in-coming raw materials prior to use in process.
- Interpreted and documented results of tests into active databases and communicated results to internal customers.
- Performed routine lab and department maintenance to keep area clean and orderly.
- Operated laboratory equipment such as balances, pH meter, water bath, pressurized and non-pressurized viscometers
- Performed simulations for external customer during field audits.
Customer Experience Intern
Aspire Power Solutions
11.2020 - 04.2021
- Investigated and resolved customer inquiries and complaints quickly.
- Via phone, email, or in-person, customers were educated about billing, payment processing and support policies and procedures.
- Enhanced productivity levels by anticipating needs and delivering outstanding support.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Proactively resolved, site systems service delivery issues revealed by statistical reports from remote software.
- Collaborated with staff to enhance customer service experience and exceed team goals through effective client satisfaction rates.
- Followed up with customers about resolved issues to maintain high standards of customer service.
Service Operator
Halliburton Energy Services
06.2018 - 07.2020
- Conducted routine field safety audits to enforce pre- and post-trip standards.
- Operated pumps to circulate water, oil or other fluids through wells to remove sand or materials obstructing free flow of oil.
- Deliver job expectations while working with different internal and external teams from other service companies.
- Showed clear understanding of documented Design of Service to deliver customer expectations
- Set up work equipment as per the work operation on the work site.
Education
Post-Degree Certificate - Process Quality Engineering
Conestoga College Institute of Technology And Advanced Learning
Kitchener, ON04.2024
Bachelor of Engineering - Electrical And Electronics Engineering
Covenant University
Ota, Ogun State05.2016
Diploma - Leadership Development
African Leadership Development Center
Ota, Ogun State04.2016
Skills
- Project Management
- New Product Introduction
- Six Sigma/ Lean principles
- Continuous Improvement
- Corrective and Preventative Action
- Microsoft Office Suite expert
- Minitab Statistical Software
- Programming Languages (SQL)
- Advanced Design of Experiments
- Statistical Data Analysis
- Process Monitoring
- Process Mapping
- Process Flow Analysis
- Hazardous Materials Handling
- Root Cause Analysis
Accomplishments
- By using Juran and Quality Function Deployment methodologies, I spearheaded my group of 4 students to structure a plan to develop a select product by defining, analyzing, and establishing the necessary activities to ensure that the product meets customer expectations.
- Utilized standard techniques and advanced analytical concepts to review the nature of real-life scenario measurement systems, their extent of variation and capabilities.
- Currently leading my group to develop and implement a standard process for reporting hazards in workplaces.
- As one of the key crew members made up of over 7 nationalities, I was able to use both existing and new components to formulate efficient and effective FRAC fluids through a project that lasted 1 year without QA/QC concerns.
Timeline
Frac Service Operator
Visuna
12.2022 - 08.2023
Frac Laboratory Technician
Olive Energy, Congo
05.2021 - 05.2022
Customer Experience Intern
Aspire Power Solutions
11.2020 - 04.2021
Service Operator
Halliburton Energy Services
06.2018 - 07.2020
Post-Degree Certificate - Process Quality Engineering
Conestoga College Institute of Technology And Advanced Learning
Bachelor of Engineering - Electrical And Electronics Engineering
Covenant University
Diploma - Leadership Development
African Leadership Development Center
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