Ubah Mohamud
Edmonton,CA
Summary
Highly-dependable individual with sound understanding of medical laws and ethics. Superior communication and organization skills. Possessing personable, honest and compassionate demeanor.
Overview
7
7
years of professional experience
Work History
Medical Office Assistant
Edmonton Pain and Injury Clinic
Edmonton, CA
09.2021 - Current
- Coordinated communication between clients and insurance adjusters, ensuring timely case management for MVA patients
- Scheduled and managed appointments, reminders, and follow-ups to maintain patient satisfaction and clinic efficiency
- Managed billing processes for various payers, including extended health care plans, WCB, and MVA insurance
- Accurately updated patient records while maintaining confidentiality and compliance with medical standards
- Streamlined daily clinic operations by handling emails, faxes, and meeting coordination
- Maintained a clean, organized environment and ensured equipment readiness
Assistant Manager
Sunglass Hut
Edmonton, CA
05.2019 - 08.2020
- Oversaw daily store operations, including opening, closing, and cash management as a key holder
- Exceeded individual and team sales targets by fostering emotional connections with customers
- Managed inventory control, ordering, and stock replenishment to minimize shortages
- Conducted employee interviews, onboarding, and training to build a cohesive and skilled team
- Resolved employee and customer complaints, creating a positive and inclusive work environment
Sales Representative
Bell Mobility
Edmonton, CA
09.2017 - 02.2019
- Delivered exceptional service in a fast-paced retail environment, achieving sales targets for plans and devices
- Provided tailored recommendations to meet customer needs and maximize satisfaction
- Developed in-depth knowledge of product features and services, enhancing consultative sales strategies
- Strengthened communication skills through active listening and effective problem-solving
Education
Diploma - Human Resources
Grant MacEwan University
Edmonton, AB, CA06-2025
Skills
- Exceptional Communication and Interpersonal Skills
- Organizational and Time Management Expertise
- Proficient in Microsoft Office Suite (Word, Excel, Outlook)
- Typing Speed: 70 WPM
- Medical Office Administration
- Employee Training and Development
- Inventory Management and Loss Prevention
Timeline
Medical Office Assistant
Edmonton Pain and Injury Clinic
09.2021 - Current
Assistant Manager
Sunglass Hut
05.2019 - 08.2020
Sales Representative
Bell Mobility
09.2017 - 02.2019
Diploma - Human Resources
Grant MacEwan University