Summary
Overview
Work History
Education
Skills
Languages
Auto Detailing
Timeline
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Tyson Wiley

Beaumont,AB

Summary

Adept at leading teams to exceed goals, my tenure at Boxcar Cannabis showcased an ability to integrate complex problem-solving with critical thinking, enhancing security and operational efficiency. Skilled in staff training and customer relations, I significantly contributed to risk mitigation and service excellence, leveraging both hard and soft skills for impactful results. Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively. Oversees warehouse operations to meet continuous internal and customer needs. Well-coordinated and decisive leader with expertise in program management, team building and performance optimization. Solid history of success in developing and maintaining best practices for successful high-volume fulfillment and supply chain management.

Overview

7
7
years of professional experience

Work History

Alternate Head of Security

Boxcar Cannabis
08.2023 - 08.2024
  • Coordinated with other departments within the organization to develop integrated approaches towards mitigating risks across multiple areas.
  • Oversaw safety of guests, employees and and assets by enforcing and regulating security policies and procedures and monitoring and maintaining security systems.
  • Responsible for facility maintenance and assisted in cultivation, fertigation, curing and delivery.
  • CTLS certification received mid 2024.

Warehouse Lead Hand

LD Filtration
03.2018 - 12.2022
  • Trained employees on equipment operation and safety protocols.
  • Managed a team of warehouse personnel, delegating tasks effectively to optimize workflow.
  • Managed day-to-day operations of warehouse, freight and parcel shipments, returns, and transfers.
  • Followed verbal and written instructions to properly move and ship products.
  • Oversaw warehouse staff and maintained efficiency in fast-paced environment.
  • Loaded, unloaded, and sorted cargo through safe and efficient daily forklift usage.

Food & Beverage Manager

Rogers Place
04.2017 - 03.2018
  • Managed inventory effectively, reducing waste and optimizing stock levels.
  • Developed staff training programs to enhance service skills and increase overall efficiency.
  • Resolved customer complaints involving food or beverage quality and service.
  • Maintained highest standards for beverage quality and service.
  • Organized successful special events that contributed to increased sales figures.
  • Oversaw hiring process for new employees, selecting top talent to join our team.
  • Managed scheduling for 40+ employees as well a daily work assignments.

Education

GED -

Harry Ainley High School
Edmonton, AB
06.1996

Skills

  • Team Leadership
  • Verbal and written communication
  • Complex Problem-Solving
  • Staff Training and Development
  • Staff Management
  • Wine pairing
  • Active Listening
  • Critical Thinking
  • Customer Relations
  • Conflict Resolution

Languages

English
Native or Bilingual

Auto Detailing

I have a very healthy passion for auto-detailing, I have been detailing cars as a hobby for over 25+ years and would love to turn my passion into a career. I truly enjoy making vehicles look like new and the reaction you get from someone who was not expecting what they got. I work hard and efficiently to get the best results possible in as timely a fashion as possible.

Timeline

Alternate Head of Security

Boxcar Cannabis
08.2023 - 08.2024

Warehouse Lead Hand

LD Filtration
03.2018 - 12.2022

Food & Beverage Manager

Rogers Place
04.2017 - 03.2018

GED -

Harry Ainley High School
Tyson Wiley