Resourceful Account Manager with excellent client oversight, issue resolution and relationship-building expertise. Maximized repeat business opportunities and utilized proven prospecting techniques to expand client base. Strong leader with proficiency in growing professional network, influencing decision-makers and devising successful strategies. High-level sales cycle knowledge and strong collaborative skills leading to optimum outcomes.
Hi, I’m
TYSON TRAN
North York,Canada
Summary
Overview
7
years of professional experience
Work History
The Knowledge Academy
ACCOUNT MANAGER
06.2023 - 09.2023
Job overview
- Responsible for selling accredited professional training to companies in the Canadian Tech and Banking sector.
- Managed over 10 companies' training budgets.
- Increased department's revenue by 15%
- Daily average of 80 cold calls and 150 emails
- Qualify leads based on ideal customer profile
- Book meetings against qualified leads
- Present via teams/ zoom to prospective clients
- Negotiate with decision makers to become preferred training provider
- Utilized HubSpot CRM to set tasks, follow-ups and manage client's training budgets.
Apple Inc
SALES SPECIALIST
06.2022 - 04.2023
Job overview
- Exceeded daily targets by an average of 15% consistently.
- Demonstrated knowledge of all Apple software, products, events, sales tactics, and B2B sales methodologies.
- Facilitated meaningful interactions with customers and offered unique ways to use Apple software.
- Daily tasks included diagnosing, resolving technological issues, back-of-house operations, and facilitating new product launches.
- Acquired business leads organically by asking insightful questions to recommend business solutions through Apple Business.
Crate & Barrel
SALES ASSOCIATE & REGISTRY EXPERT
09.2021 - 05.2022
Job overview
- Milestone of personal growth and development through keeping track of large varieties of consumer products and its manufacturers; provided exceptional tailored service to suit customer visions.
- Exceeded daily targets by an average of 25% consistently (Email acquisitions, add-on sales, and booking of registry events)
- Followed up with leads looking to host big event days (birthdays, weddings, etc.) through cold calling and mood board creation. Daily average of 35 cold calls.
- Entered leads into company database and planned upcoming promotional events.
Hunter Boots Ltd.Toronto, ON
SALES ASSOCIATE
11.2018 - 07.2020
Job overview
- Worked flexible hours across night, weekend and holiday shifts.
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Trained and supervised new employees to use selling strategies and apply best practices.
- Curated returning clientele.
UNIQLOToronto, ON
SALES ASSOCIATE
2016.11 - 2017.08 (9 months)
Job overview
- Engaged with customers to build rapport and loyalty.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Achieved or exceeded company-defined sales quotas.
- Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
Education
University of TorontoToronto, ON
HONOURS BACHELOR OF ARTS (BA) from ECONOMICS
2021
University Overview
Skills
- Outbound Sales
- Lead Generation
- Inbound Marketing
- Business Development Strategy
- Active Listening
- Time Management
- Relationship Development
- SaaS
- New Business Development
- Proficient in Microsoft Office
- CRM Software: HUBSPOT
- KPI Analysis
Timeline
ACCOUNT MANAGER
The Knowledge Academy
06.2023 - 09.2023
SALES SPECIALIST
Apple Inc
06.2022 - 04.2023
SALES ASSOCIATE & REGISTRY EXPERT
Crate & Barrel
09.2021 - 05.2022
SALES ASSOCIATE
Hunter Boots Ltd.
11.2018 - 07.2020
SALES ASSOCIATE
UNIQLO
2016.11 - 2017.08 (9 months)
University of Toronto
HONOURS BACHELOR OF ARTS (BA) from ECONOMICS
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