Tyson Spencer

Responsibilities:

Business Development:

• Driven by results, team consistently delivered and exceeded sales targets through effective negotiation and persuasive communication skills.
• Implemented innovative sales strategies to outperform competitors and increase overall market share.
• Provided ongoing support to existing clients, resulting in increased account retention rates and repeat business referrals.

Strategic Leadership:

• Define and drive the company's overall strategy to ensure long-term growth and profitability.
• Developed strategic partnerships with key industry players for mutual growth and expansion.
• Develop and implement strategic plans in collaboration with the group.

Leadership and Team Management:

• Provide inspiring leadership for all departments, promoting a culture of high performance and excellence.
• Oversee talent management, including the recruitment, development, and retention of key employees.

Operational Optimization:

• Identify and integrate innovative processes, technologies, and training to improve operational efficiency.
• Ensure the continuous execution of process improvements to meet and exceed customer expectations.
• Develop and Maintain SOP's
• Develop relationships and reputation with all stakeholders.

Governance and Compliance:

• Establish and enforce company policies and standards (including OH&S, Quality, etc.), ensuring effective governance and compliance with laws and regulations.

Financial Management:

• Develop and manage the company's budget and forecast, ensuring efficient allocation of financial resources.
• Monitor financial and operational performance, and present regular reports to the CEO, VP of Canada, and VP of Finance.
• Analyze past performance, market trends, and customer feedback.
• Adopt a proactive approach to anticipate challenges and seize opportunities for organic and external growth.

• Struggling business on arrival. Many areas of improvement, development and growth needed. Changed and improved practices, expectations and ultimately results. Developed and grew a successful team with the skillset to succeed.
• Support and develop our people. Manage a team of Operations Managers, Sales Professionals and Field Specialists to grow and develop them while they achieve productivity and profitability goals of the District by delivering exemplary customer experiences.
• Deliver budgeted revenue, profit, and growth goals
• Present Districts P&L to CEO, VP of Canada and VP of Finance.
• Lead and develop the culture of the business by getting results in the right way
• Strengthen District Operations team by selecting top candidates for Operations Manager (OM) positions and working with OMs to interview and select top candidates for specialist roles. Pro-actively plan staffing levels for upcoming demand and work with recruiting to build bench for upcoming quarters/new clients.

Highlight: Grew to Become Number #1 in Sales for the province against 3 other National Competitors.

• Identify new business opportunities through effective market research, networking and prospecting
• Provide training, coaching, development and motivation for branch personnel.
• Develop forecasts and budgets
• Improved branch efficiency by streamlining operations and implementing new processes.
• Locate areas of improvement and propose corrective measures in accordance with company policies
• Overhauled outdated operational procedures to increase branch effectiveness and reduce errors.
• Grow and maintain existing client base in the building industry
• Negotiate and develop agreements with prospective and current clients
• Participate in trade shows
• B2B Selling
• CRM experience

Highlight: Population of 500,000 people in Province NL- Grew to 14.2 Million a year in Sales. Largest sales of all 4 Atlantic Provinces.

• Expanded territory coverage by strategically identifying and targeting high-potential accounts.
• Attended trade shows and industry events to promote company products and services.
• Researched competitor activity and used findings to develop sales growth strategies.