Summary
Overview
Work History
Education
Skills
Timeline
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Tyson Rivard

Oakville

Summary

Dynamic and dedicated professional with a strong background in customer service at Pro Hockey Life. Proficient in POS system operations and consistently maintained a balanced cash drawer, showcasing reliability and integrity in all transactions.

Friendly and reliable with positive attitude and excellent customer service skills. Understands importance of maintaining accurate cash handling and efficient transaction processes. Dedicated to creating welcoming atmosphere and ensuring customer satisfaction as well as organized product placement.

Overview

2
2
years of professional experience

Work History

Cashier

Pro Hockey Life
03.2024 - 09.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Coaching Assistant

Dash Sports
02.2023 - 04.2024
  • Mentored younger less experienced athletes by providing guidance encouragement advice navigating challenges inherent competitive sports.
  • Promoted good sportsmanship with competing teams on- and off-field.
  • Ensured timely communication with parents regarding player progress, upcoming events, and any concerns or issues that arose during the season.
  • Developed and implemented training drills to improve team cohesiveness and performance.

Cashier

Fortinos Supermarket
08.2022 - 04.2023
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Stocked, tagged and displayed merchandise as required.

Cashier

Food Basics
04.2022 - 06.2022
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Assisted customers with returns, refunds and resolving transaction issues.

Education

Sports Management

Brock University
St. Catharines, ON

High School Diploma -

Holy Trinity Catholic Secondary School
Oakville, ON
06-2024

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Team collaboration
  • Reliability and punctuality
  • Professionalism and courtesy
  • Refunds and exchanges
  • Merchandise restocking
  • POS system operations

Timeline

Cashier

Pro Hockey Life
03.2024 - 09.2024

Coaching Assistant

Dash Sports
02.2023 - 04.2024

Cashier

Fortinos Supermarket
08.2022 - 04.2023

Cashier

Food Basics
04.2022 - 06.2022

Sports Management

Brock University

High School Diploma -

Holy Trinity Catholic Secondary School

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Tyson Rivard