Tyson Adams
Valencia
Summary
Member-oriented General Manager with over 10 years of experience focused on Member satisfaction, and creating a positive culture for team members. Meticulous leader and strategic planner with comprehensive managerial acumen. A leader that truly cares about every touch point in the member journey.
Overview
10
10
years of professional experience
Work History
General Manager
Porter Valley Country Club
Porter Ranch, CA
01.2022 - Current
- Lead a team of 140 employees with 12 department heads, at a multifaceted Club, including numerous food and beverage outlets, 18 hole golf course,practice facility, aquatics center, fitness center, and racquet sports.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Formulated policies and procedures to streamline operations.
- Cultivated and strengthened lasting member relationships using strong issue resolution and transparent communication skills.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Captained multiple renovations including a full reinvention of the dining facility.
General Manager
The Oaks Club At Valencia
Valencia, CA
02.2020 - 01.2022
- Managed a team of 100+ employees, including 6 Directors, at a property that included a 18 hole tournament golf course and multiple food and beverage outlets.
- Developed and implemented strategies to increase sales and profitability.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Implemented operational strategies and effectively built customer and employee loyalty.
Volunteer Firefighter
Snoqualmie Fire Department
Snoqualmie, WA
01.2015 - 02.2020
- Administered first aid and conducted emergent response management.
- Responded to emergency medical calls to perform lifesaving procedures and other emergency medical services.
- Operated fire hoses, hydrants and extinguishers to eliminate fire and prevent from spreading.
- Collaborated with other emergency responders on scene to establish adequate fire suppression.
Club Manager
The Club At Snoqualmie Ridge
Snoqualmie, WA
03.2014 - 02.2020
- Planned, organized, and coordinated special events and celebrations.
- Recruited, hired, and trained to develop high-performing staff.
- Created and maintained relationships with key investors, partners and clients.
- Implemented policies and procedures to improve club operations and standards.
- Increased staff performance and engagement via motivational leadership.
- Conducted regular evaluations of staff to drive quality service and member satisfaction.
Education
North Central Texas College
Gainesville, TXSkills
- Team Leadership
- Member Relations
- Training and Development
- P&L Management
- Staffing
- Team Member Retention
Timeline
General Manager
Porter Valley Country Club
01.2022 - Current
General Manager
The Oaks Club At Valencia
02.2020 - 01.2022
Volunteer Firefighter
Snoqualmie Fire Department
01.2015 - 02.2020
Club Manager
The Club At Snoqualmie Ridge
03.2014 - 02.2020
North Central Texas College