Tyson Adams
Valencia
Summary
Member-oriented General Manager with over 10 years of experience focused on Member satisfaction, and creating a positive culture for team members. Meticulous leader and strategic planner with comprehensive managerial acumen. A leader that truly cares about every touch point in the member journey.
Overview
10
10
years of professional experience
Work History
General Manager
Porter Valley Country Club
01.2022 - Current
- Lead a team of 140 employees with 12 department heads, at a multifaceted Club, including numerous food and beverage outlets, 18 hole golf course,practice facility, aquatics center, fitness center, and racquet sports.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Formulated policies and procedures to streamline operations.
- Cultivated and strengthened lasting member relationships using strong issue resolution and transparent communication skills.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Captained multiple renovations including a full reinvention of the dining facility.
General Manager
The Oaks Club At Valencia
02.2020 - 01.2022
- Managed a team of 100+ employees, including 6 Directors, at a property that included a 18 hole tournament golf course and multiple food and beverage outlets.
- Developed and implemented strategies to increase sales and profitability.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Implemented operational strategies and effectively built customer and employee loyalty.
Volunteer Firefighter
Snoqualmie Fire Department
01.2015 - 02.2020
- Administered first aid and conducted emergent response management.
- Responded to emergency medical calls to perform lifesaving procedures and other emergency medical services.
- Operated fire hoses, hydrants and extinguishers to eliminate fire and prevent from spreading.
- Collaborated with other emergency responders on scene to establish adequate fire suppression.
Club Manager
The Club At Snoqualmie Ridge
03.2014 - 02.2020
- Planned, organized, and coordinated special events and celebrations.
- Recruited, hired, and trained to develop high-performing staff.
- Created and maintained relationships with key investors, partners and clients.
- Implemented policies and procedures to improve club operations and standards.
- Increased staff performance and engagement via motivational leadership.
- Conducted regular evaluations of staff to drive quality service and member satisfaction.
Education
North Central Texas College
Gainesville, TXSkills
- Team Leadership
- Member Relations
- Training and Development
- P&L Management
- Staffing
- Team Member Retention
Timeline
General Manager
Porter Valley Country Club
01.2022 - Current
General Manager
The Oaks Club At Valencia
02.2020 - 01.2022
Volunteer Firefighter
Snoqualmie Fire Department
01.2015 - 02.2020
Club Manager
The Club At Snoqualmie Ridge
03.2014 - 02.2020
North Central Texas College
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