Tyrone Thomas
Brantford,ON
Summary
Experienced Water Meter Technician with expertise in AMI rollouts, data integrity, and equipment maintenance. Proven ability to lead field teams, manage large-scale projects, and ensure compliance with industry standards. Skilled in mentoring staff, conducting field audits, and driving operational efficiency. Ready to apply technical and leadership experience in a supervisory role.
Overview
15
15
years of professional experience
Work History
Water Meter Technician
KTI Utility Services
Brantford, Ontario
08.2023 - Current
- Supported the successful rollout of the AMI (Advanced Metering Infrastructure) project in Halton, contributing to large-scale meter installations, customer coordination, and data integrity.
- Worked across multiple municipal projects, including reactive maintenance, new home installations, AMI deployment, ansd Large Meter project ensuring high standards and efficiency.
- Collaborated with the IT department to develop and refine a work application, streamlining data collection, reporting accuracy, and technician workflows.
- Assisted in the training and mentoring of new technicians, fostering a strong team environment and supporting on-the-job learning.
- Acted as a field liaison between technicians and office staff, facilitating smooth communication and issue resolution.
- Promoted collaboration and team accountability by offering peer support and sharing best practices in the field.
Project Management
Self driven project
Brantford, Ontario
02.2021 - Current
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Handling multiple software and charts to facilitate project initiatives.
- Oversee and conduct day-to-day correspondents
- Execute tasks quickly to complement the overall project and prevent delays.
Utility Services Technician II / Team Lead
Neptune Technologies
Toronto, Ontario
06.2010 - 03.2020
- Supervised a team of water meter installers, ensuring timely and accurate installations across residential and commercial sites.
- Conducted regular field audits to verify installation quality, safety compliance, and adherence to client specifications.
- Recognized by management for delivering exceptional customer service and effectively de-escalating on-site concerns.
- Trained and mentored new technicians, promoting skill development, accountability, and customer-first attitudes.
- Collaborated with project managers, municipal inspectors, and utility coordinators to streamline operations.
Education
Water Meter Installer Certificate - Utilities & Infrastructure
Ministry of Labour Training And Skill Development
10-2023
Professional Development Certificate - Project Management
University Of Waterloo
200 University Ave West, Waterloo02-2021
High School Diploma -
ICS Canada International School
59 St. George Street Toronto06-2011
Skills
- Advanced Metering Infrastructure (AMI)
- Data Integrity & Reporting
- Water Meter Installation (All Types)
- Equipment Diagnostics & Maintenance
- Field Audits & Site Inspections
- Project Coordination & Team Support
Timeline
Water Meter Technician
KTI Utility Services
08.2023 - Current
Project Management
Self driven project
02.2021 - Current
Utility Services Technician II / Team Lead
Neptune Technologies
06.2010 - 03.2020
Water Meter Installer Certificate - Utilities & Infrastructure
Ministry of Labour Training And Skill Development
Professional Development Certificate - Project Management
University Of Waterloo
High School Diploma -
ICS Canada International School
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