Summary
Overview
Work History
Education
Skills
Websites
Languages
Timeline
Generic

Tyrone Silva

Surrey

Summary

Dedicated and reliable IT professional with experience in the mining sector, supporting cost centers throughout production phases. Skilled computer technician currently working in IT support and actively collaborating in software development using Python with Django and MySQL databases. Experienced in implementing new technologies following best practices and process management. Responsible for managing company data backups and administering Windows and Linux operating systems. Strong background as an Information Systems Analyst, committed to tackling challenges and ensuring smooth IT operations.

Overview

19
19
years of professional experience

Work History

Technical Support Manager

Minerals of Ecuador MINECSA
02.2005 - 05.2012
  • Hardware and software support, application installation and maintenance of PCs and printers
    • Development of structured cabling
    • Switch configuration
    • NAS backup system configuration

Head of the Hardware Department

Bira Bienes Raices S.A
01.2005 - 03.2024
  • Oversaw maintenance and troubleshooting of computer hardware and peripherals.
  • Performed network maintenance and ensured optimal network performance.
  • Responsible for company-wide data backups and recovery procedures.
  • Collaborated on application development projects as part of the software team.
  • Served as MySQL Database Administrator (DBA), handling database performance, backup, and security.
  • Worked with Docker for containerized application deployment and environment management.
  • Utilized Alfresco Software for document management and enterprise content solutions.

Education

Bachelor’s Degree - Computer Information Systems

University of Guayaquil
Ecuador
07-2009

Master’s Degree - Information Technology

European University of The Atlantic
Spain
12-2023

Skills

  • MySQL database server configuration and management
  • Help Desk support and troubleshooting
  • UML modeling
  • Computer hardware assembly and maintenance
  • Writing and optimizing stored procedures in databases
  • Friendly and positive attitude
  • Teamwork and collaboration
  • Customer service skills
  • Problem-solving abilities

Languages

Spanish
Native or Bilingual
English
Limited Working

Timeline

Technical Support Manager

Minerals of Ecuador MINECSA
02.2005 - 05.2012

Head of the Hardware Department

Bira Bienes Raices S.A
01.2005 - 03.2024

Bachelor’s Degree - Computer Information Systems

University of Guayaquil

Master’s Degree - Information Technology

European University of The Atlantic
Tyrone Silva