Tyrone Onias
Chino
Summary
Results-driven Sales Development Representative with expertise in data visualization, SQL querying, and Excel analytics. Managed CRM databases and executed client outreach to enhance lead nurturing and customer relationship management. Skilled in statistical analysis and database management to identify and cultivate leads, driving sales success.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Sales Development Representative
CRM Lien Services
Brea
08.2024 - Current
- Executed outreach to potential clients through CRM tools and strategies, enhancing lead engagement.
- Maintained and optimized CRM database with accurate client information, supporting sales team initiatives.
- Collaborated with sales team to identify qualified leads and opportunities.
- Contributed to development of targeted email campaigns for lead nurturing, improving follow-up effectiveness.
Data Entry Clerk
CRM Lien Services
Brea
08.2023 - 08.2024
- Verified accuracy of information in multiple databases to maintain data integrity.
- Processed incoming documents and organized files to streamline retrieval.
- Assisted in training new staff on data entry protocols.
- Checked source documents against entered data to confirm data accuracy.
- Contacted customers via phone or email to address data inquiries.
Customer Service Representative
Centene
Cypress
12.2021 - 04.2022
- Assisted clients with inquiries and concerns, ensuring resolution and satisfaction.
- Managed customer accounts using company-specific software and tools.
- Educated clients on service options and benefits, enhancing their understanding and usage.
- Documented customer interactions in internal database to maintain accurate records and facilitate follow-up.
Education
Associate of Science - Sports Medicine
Fremont College
CA06-2013
High School Diploma -
John A Rowland High School
Rowland Heights, CA06-2009
Skills
- Lead generation
- Customer relationship management
- Sales analytics
- Market research
- Excel analytics
- SQL querying
Certification
Software Developer
Timeline
Sales Development Representative
CRM Lien Services
08.2024 - Current
Data Entry Clerk
CRM Lien Services
08.2023 - 08.2024
Customer Service Representative
Centene
12.2021 - 04.2022
Associate of Science - Sports Medicine
Fremont College
High School Diploma -
John A Rowland High School