Tyrone Mcclure
Woodland Hills
Summary
Dynamic professional with extensive experience in customer service at Continental Currency Services Inc. Proven ability in cash handling and staff training, enhancing operational efficiency and customer satisfaction. Recognized for strong communication skills and a commitment to teamwork, consistently fostering a welcoming environment and resolving inquiries effectively.
Security professional with thorough understanding of implementing and maintaining security protocols. Known for reliability, flexibility in adapting to dynamic environments, and strong focus on collaborative efforts to achieve results. Adept in surveillance, incident response, and conflict resolution, bringing balanced approach to team alignment and operational efficiency.
Overview
2024
2024
years of professional experience
Work History
Cashier
Continental Currency Services Inc.
- Processed customer transactions accurately and efficiently utilizing point-of-sale systems.
- Assisted customers with currency exchange inquiries, providing clear information on rates and policies.
- Maintained organized cash drawer, ensuring accurate cash handling throughout shifts.
- Collaborated with team members to improve service delivery and enhance customer satisfaction.
- Monitored inventory levels of currency supplies, facilitating timely restocking as needed.
- Trained new staff on operational protocols and customer service standards to ensure consistency.
La Family Housing
Participant Coordinator
01.2022 - 07.2023
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
Security Officer
Allied Universal Security Services
08.2017 - 10.2019
- Monitored premises to ensure safety and security of personnel and property.
- Conducted regular patrols to identify potential security risks and breaches.
- Responded promptly to alarms and emergencies, coordinating with local law enforcement when necessary.
- Prepared detailed incident reports for management review and records maintenance.
- Utilized surveillance systems effectively to monitor activities and deter criminal behavior.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
Cashier
Target
05.2017 - 04.2018
- Resolved customer issues promptly, fostering a positive environment and encouraging repeat business.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
Assistant Manager
Continental Currency Services Inc.
04.2011 - 01.2017
- Coordinated daily operations to ensure efficient currency exchange processes.
- Trained new staff on customer service protocols and operational procedures.
- Assisted in resolving customer inquiries, enhancing overall satisfaction levels.
- Managed inventory of currency supplies, ensuring compliance with regulatory standards.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
Education
Bachelor of Science - Arts And Entertainment Management
Los Angeles Film School
Los Angeles, CAHigh School Diploma -
Fremont High School
Los Angeles, CA06.2009
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cash handling
- Team collaboration
- Customer service excellence
- Written and verbal communication
- Professionalism and courtesy
- Staff training
- Guest inquiries
- Attention to detail
- Daily reporting
Timeline
La Family Housing
Participant Coordinator
01.2022 - 07.2023
Security Officer
Allied Universal Security Services
08.2017 - 10.2019
Cashier
Target
05.2017 - 04.2018
Assistant Manager
Continental Currency Services Inc.
04.2011 - 01.2017
Cashier
Continental Currency Services Inc.
Bachelor of Science - Arts And Entertainment Management
Los Angeles Film School
High School Diploma -
Fremont High School