Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
Generic

Tyresha Ward

Bakersfield

Summary

A dependable hardworker with experience in a fast- paced enviornment, works well under pressure with initiative towards starting tasks. A goal-driven individual who works well under supervision, but capable of working individually as well. I am a quick learner and dependable worker.

Overview

8
8
years of professional experience

Work History

Sub Special Education Instructional Aide

Kern High School District
Bakersfield
11.2024 - Current

assists students with special needs, particularly those with mobility challenges, in accessing educational activities and navigating the school environment.

providing physical assistance, supervision, and instructional support to promote student independence, safety

Customer Service Representative

Delta Dental
Bakersfield
02.2023 - 07.2024
  • I worked in the billing's department of Delta Dental.
  • Providers and members will call for patient history and finding an dentist.

Customer Service Representative

Covered California
Bakersfield
01.2022 - 10.2022
  • Set up the right coverage for customer and assist them with great customer service

Call Center Representative

California Employment Development Department (EDD)
Bakersfield
06.2021 - 04.2022
  • Remote position working the unemployment department helping customers with questions regarding there claims.
  • It's a temporary position

Front Desk Receptionist//trainer

Townsend Design
Bakersfield
02.2020 - 02.2021

Customer Service Rep

Williams Sonoma
Bakersfield
05.2017 - 01.2018
  • Answered and transferred telephone calls
  • Over achieved daily goal sales
  • Assisted Customers with inquires and merchandise
  • Utilize sales skills

Education

High School Diploma -

Ridgeview High School
Bakersfield, CA

Skills

  • Customer Service
  • Microsoft Word
  • Experience with children
  • Childcare
  • Microsoft Windows
  • Mobile Devices
  • Technical Support
  • Computer Networking
  • Operating Systems
  • Medical terminology
  • Shift management
  • Front desk
  • Receptionist

Personal Information

  • Willing To Relocate: Anywhere
  • Authorized To Work: US for any employer

Timeline

Sub Special Education Instructional Aide

Kern High School District
11.2024 - Current

Customer Service Representative

Delta Dental
02.2023 - 07.2024

Customer Service Representative

Covered California
01.2022 - 10.2022

Call Center Representative

California Employment Development Department (EDD)
06.2021 - 04.2022

Front Desk Receptionist//trainer

Townsend Design
02.2020 - 02.2021

Customer Service Rep

Williams Sonoma
05.2017 - 01.2018

High School Diploma -

Ridgeview High School
Tyresha Ward