TYRESE FRANCIS
St. Catharines,ON
Summary
A highly organized and hard-working individual seeking a responsible role to gain further experience. With proven interpersonal skills, I am committed to utilize my abilities and be an outstanding team player in the workings of your company. I aspire to be a key component.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Warehouse Associate
Canadian Tire Distribution Centre
Brampton, ON
10.2022 - 12.2023
- Demonstrated competence in power equipment and/or ability to learn new power equipment
- Service and solutions oriented
- Focused on productivity, quality and process improvement
- Passionate about making a difference for our customers and their fellow team members
- Ability to lift 23 kgs (50 lbs)
- Oversee machine operation and make minor adjustments as needed
- Enters information onto computer and print labels.
Stock Clerk/Cashier
Longos
Mississauga, ON
03.2020 - 09.2021
- Stock and re-stock shelves and products
- Clean and maintain store appearance
- Maintain a healthy and safe working environment
- Greeted customer upon entering the store
- Ensuring a high level of customer service
- Manage transactions and the cash register with honesty and integrity.
Call Centre Customer Service Representative
Express Employment Professional
Mississauga, ON
06.2021 - 08.2021
- Placed outbound calls to inform previous clients about upcoming events
- Collected customer feedback and made process changes to exceed customer satisfaction goals
- Maintained up-to-date records at all times
- Built customer loyalty by placing follow-up calls
- Provided accurate and appropriate information in response to customer inquires.
Warehouse Associate
Nova Pack
Brampton, ON
10.2019 - 03.2020
- Receive and process warehouse stock products (pick, unload, label, store)
- Oversee machine operation and make minor adjustments as needed
- Enters information onto computer and print labels
- Retrieves pallets using material handling equipment
- Lifts bundles of bags from conveyor and manually packs products onto boxes
- Inspects bags for defects and quality testing
- Follow quality service standards and comply with procedures, rules and regulations
- Keep a clean and safe working environment and optimize space utilization.
Camp Counsellor
STEM Camp
Brantford, ON
07.2019 - 08.2019
- Creating a fun, enjoyable and safe atmosphere for campers
- Modelling appropriate behaviour and positive interactions in all daily routines, program delivery with campers and peer counsellors
- Being an example for campers by actively leading camper activities and showing an interest in each camper as s/he works through activities
- Ensuring that all campers under my care are treated equally, consistently and fairly
- Assuming the responsibility of leadership with consistent and specific direction in the supervision of campers
- Demonstrating emotional maturity, a positive attitude, thoughtfulness and stability in decision-making and problem-solving
- Providing appropriate feedback to and communication with parents or guardians whenever needed on site and immediately when emergency contact with parents/guardians is required.
Education
Humber College
Toronto, ONSkills
Excellent verbal and written communication skills
Works well in team environment as well as individually
Strong time management and organizational skills
Pays close attention to detail
Proficiency with Microsoft Office
Capable of working under pressure
Ability to build rapport with customers
Certification
- Forklift Certified, 10/2021
- Health and Safety Awareness Training for Workers, 02/2020
- Workplace Hazardous Materials Information System, 02/2020
Referencesavailable
True
Volunteer Experience
Pay It Forward, Mississauga, ON, 10/2023, Completed specific yard work for the elderly, Being a mentor for individuals who required some support, Provided the less fortunate with food vouchers, Collected garbage around the community, Contributed to numerous good deeds while present
Languages
English
Full Professional
Timeline
Warehouse Associate
Canadian Tire Distribution Centre
10.2022 - 12.2023
Call Centre Customer Service Representative
Express Employment Professional
06.2021 - 08.2021
Stock Clerk/Cashier
Longos
03.2020 - 09.2021
Warehouse Associate
Nova Pack
10.2019 - 03.2020
Camp Counsellor
STEM Camp
07.2019 - 08.2019
Humber College