Ty'Ren Nix
Mission Viejo
Summary
Experienced professional in human resources support, specializing in recordkeeping and employee relations management. Proven ability to maintain confidentiality while enhancing positive company culture. Collaborated effectively with HR teams to streamline daily operations and improve team dynamics.
Overview
5
5
years of professional experience
1
1
Certification
Work History
General Manager
Wingstop
Corona
01.2022 - Current
- Increased sales from 42,000 to 55,000 dollars per week
- Oversees daily operations, manage staff, ensure compliance with franchise regulations
- Responsible for analyzing financial data, identifying trends, and developing strategies to improve performance.
- Maintain a top 5 store in the company
- Hire and train employees
- Assisted in the recruitment process by interviewing potential candidates for open positions.
- Managed office supplies inventory and placed orders when necessary.
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
- Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
- Handled confidential documents in an organized fashion according to established protocol.
Assistant Manager
Wingstop
Moreno Valley
01.2020 - 01.2022
- Help General Manager with daily tasks
- Keep employees on track, handle escalated customers grievances, take over responsibilities when General Manager is absent
- Communicated regularly with customers to gain insights into their needs.
- Established processes for monitoring customer satisfaction levels.
Education
Bachelor of Arts - Human Resources
California University State
San Bernadino, CA05-2026
Associate of Arts - Social Behavioral Studies
Moreno Valley College
Moreno Valley, CA01.2022
Skills
- Proficient in Excel spreadsheets
- Great interpersonal skills
- Proficient in leading a team
- Great problem-solving skills
- Professional management skills
- Telephone and email etiquette
- Data entry
- Positive attitude
- Microsoft Office
- Organized and Efficient
Certification
Sexual Harassment Training/Certification
References
References available upon request.
Timeline
General Manager
Wingstop
01.2022 - Current
Assistant Manager
Wingstop
01.2020 - 01.2022
Bachelor of Arts - Human Resources
California University State
Associate of Arts - Social Behavioral Studies
Moreno Valley College
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