Tyral Burnet
West Kelowna,BC
Summary
Driven and detail-oriented professional with extensive experience in office administration and customer engagement, notably at Enform. Excelled in managing Work Safe BC COR audit database entries and fostering strong relationships with clients and colleagues alike. Demonstrated proficiency in time management and administrative support, ensuring efficient operations and client satisfaction.
Overview
8
8
years of professional experience
Work History
BC Office Administrator
Enform
01.2006 - 11.2010
- Answered multi-line phone system to provide communications between multiple offices
- Interacted with customers by phone, email, or in-person to assist clients with safety audits, training needs and class registrations
- Maintained electronic and paper filing systems for business safety audit submissions and status of audits with WSBC and auditors
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions
- Tracked office supplies and restocked low items to keep team members on-task to provide excellent class environment to meet students and business needs.
- Contributed to a positive work environment by fostering strong working relationships among colleagues.
Administrative Assistant
Hallmark Technical Services
01.2003 - 12.2006
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors, processing safety records of employees and business operations
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information with regards to employee benefit packages and work claims.
Education
High School Diploma -
Northern Lights College, Fort St. John BC Canada
Fort St. John, BCSkills
- Time Management
- Office Administration
- Administrative Support
- WSBC COR audit Database entry
- Office Management
- Business audit submissions File Organization
- Customer Engagement
- Verbal Communication with businesses and students
- Document Management of student certifications and business WSBC COR certifications
- Mail handling of student certifications and Business certifications
- Telephone reception
- Document Scanning
- Scheduling appointments to meet with clients to help businesses understand their audits and submissions
- Scheduling
- File Maintenance of confidential student information and business information
- Inbound phone call handling
Languages
English
Native or Bilingual
Additional Information
Moving forward from November 2010 I went on maternity leave with my second child. Upon my maternity leave ending I decided to exit my career to provide care to my family of four at home. I am now eager to find part time employment in a professional environment with the possibility of future growth.
Timeline
BC Office Administrator
Enform
01.2006 - 11.2010
Administrative Assistant
Hallmark Technical Services
01.2003 - 12.2006
High School Diploma -
Northern Lights College, Fort St. John BC Canada
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