Summary
Overview
Work History
Education
Skills
Timeline
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Tyra Welsh

Oshawa,ON

Summary

Dynamic Office Manager/Accounts Receivable at Borges & Reynar with expertise in account reconciliation and exceptional customer relations. Skilled in office software, such as Quickbooks, Word and Excel. Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

10
10
years of professional experience

Work History

Office Manager

Borges & Reynar
04.2024 - Current
  • Performed daily bank reconciliations, detecting and resolving discrepancies between bank statements and company records.
  • Submitted cash and check deposits and generated cash receipts to record money received.
  • Prepared vendor invoices and processed incoming payments.
  • Assisted with annual audit, confirming accurate reconciliation of all accounts.
  • Managed collections and follow-up on past-due accounts to speed up payments and minimize risk.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Processed and recorded accounts receivable transactions to facilitate prompt collection of customer payments.
  • Managed and responded to correspondence and inquiries from customers and vendors.
  • Maintained excellent financial standings by working closely with bookkeeper to process business transactions.

Financial Services Representative

Cash Money
08.2021 - 04.2024
  • Worked with clients to develop financial planning strategies and solutions through evaluation of finances.
  • Maintained updated records of all financial transactions to support traceability.
  • Built and established relationships with clientele to improve future business opportunities.
  • Created and implemented innovative financial strategies to increase profitability.
  • Developed and maintained strong knowledge of multiple products and varying levels of benefits within each product.
  • Prepared contracts and related documentation according to strict standards.
  • Proved successful working within tight deadlines and a fast-paced environment.

Assistant Manager

Dominos Pizza Inc.
06.2015 - 08.2021
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Generated repeat business through exceptional customer service.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.
  • Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.

Education

BBA - Business Administration

Humber College
Etobicoke, ON
06-2017

Skills

  • Billing
  • Bookkeeping
  • Office software
  • Customer relations
  • Policy implementation
  • Account reconciliation
  • Data entry
  • Clear oral/written communication

Timeline

Office Manager

Borges & Reynar
04.2024 - Current

Financial Services Representative

Cash Money
08.2021 - 04.2024

Assistant Manager

Dominos Pizza Inc.
06.2015 - 08.2021

BBA - Business Administration

Humber College

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Tyra Welsh