Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

TYRA POWLESS

Ohsweken

Summary

Motivated and dedicated individual with 10 years of customer service experience. Seeking the Ǫgwehǫweh/Onkwehonweh Language Administrative Assistant position at the Woodland Cultural Centre. Strong organizational skills, a commitment to learning, and a passion for community involvement and cultural education.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Archival Assistant

Woodland Cultural Centre
08.2024 - Current
  • Facilitated research requests from patrons, locating relevant materials and providing them with guidance on usage policies.
  • Assisted with the maintenance of archive facilities, ensuring a safe and secure environment for both staff and materials housed within.
  • Assisted in the digitization of archival material.
  • Enhanced archival organization by meticulously cataloging and labeling historical documents, and collections.
  • Worked closely with the librarian to identify gaps in existing collections, targeting areas for potential growth through acquisitions or donor outreach efforts.
  • Organized library shelves, materials and equipment in clear, alphabetized order.
  • Maintained a well-organized collection through diligent shelving, shelf-reading, and inventory management tasks.

Cashier

Six Miles Solutions Dispensary
07.2022 - 07.2024
  • Quickly and accurately counted drawers at start and end of each shift.
  • Built positive relationships with customers to increase repeat business.
  • Monitored inventory to keep store stocked with necessary items and avoid running out of in-demand products.
  • Ensured all transactions were accurately recorded, maintaining a high level of consistency and reliability.
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Used POS system to enter orders, process payments and issue receipts.
  • Trained new employees by providing knowledge of specific store tasks, policies and goals.

Cashier and Gas Attendant

Route 54 Gas and Convenience
08.2021 - 07.2022
  • Provided fast, friendly, and accurate customer service while using a POS system
  • Frequently restocked product, put multiple orders away while maintaining excellent customer service
  • Successfully and correctly made multiple payouts throughout the work shift
  • Successfully completed multiple accurate cash drops
  • Correctly completed any and all paperwork
  • Maintained a clean work space, sweeping, mopping and wiping down surfaces multiple times a day
  • Shoveled and swept the parking lot and gas pad

Shift Manager and Gas Attendant

Kanata Fuels
10.2016 - 07.2022
  • Provided fast, friendly and accurate customer service to multiple people at a time
  • Managed phone calls while calmly and confidently resolving any customer dissatisfactions
  • Successfully and accurately completing large amount of cash drops and correctly completing any and all paperwork
  • Completed any maintenance needed on the carwash, POS, and debit machines while maintaining a clean work space
  • Processed fuel and merchandise transactions by operating POS system with accuracy.
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.

Education

High School Diploma -

Pauline Johnson Collegiate & Vocational School
Brantford, ON
01.2019

Skills

  • Collection development
  • Records management
  • Multitasking Abilities
  • Customer service
  • Verbal and written communication
  • Microsoft outlook, word, and Excel
  • Friendly, positive attitude

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Organized archive room efficiently and completed the task ahead of schedule, exceeding initial time estimates
  • Received positive feedback from supervisors or colleagues on your work in the archival department
  • Resolved product issue through consumer testing.
  • Supervised team of over 10 staff members.

Certification

  • Novice to Know-How: Digital Preservation for Beginners
  • Shelving with Library of Congress Classification

Timeline

Archival Assistant

Woodland Cultural Centre
08.2024 - Current

Cashier

Six Miles Solutions Dispensary
07.2022 - 07.2024

Cashier and Gas Attendant

Route 54 Gas and Convenience
08.2021 - 07.2022

Shift Manager and Gas Attendant

Kanata Fuels
10.2016 - 07.2022

High School Diploma -

Pauline Johnson Collegiate & Vocational School

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