TYRA JAMES
Lakewood
Summary
Seeking a part-time/ full-time, entry level position in order to learn more about the food and hospitality industry ,serving and to contribute to customer service success.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Express-Cashier
Vicinte Chavez
09.2024 - 04.2025
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Answered questions about store policies and addressed customer concerns.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Promoted store promotions and incentive programs to increase overall sales revenue.
- Enhanced customer loyalty by participating in rewards program enrollment.
Cashier- Busser
GD Bro Burger
10.2023 - 01.2024
- Duties included: - Cashier - Busser Runner - Fry Cook
- Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
- Enhanced customer satisfaction by maintaining a clean and organized dining area.
- Maintained high levels of cleanliness throughout shifts, contributing to overall restaurant presentation.
- Collaborated with fellow bussers and servers to create an efficient flow during peak hours.
Ride Operator
Pas Pumpkin Patch - Seasonal
10.2023 - 11.2023
- Followed safety procedures for operating and loading and unloading passengers from amusement park rides.
- Adapted quickly to new ride assignments, learning proper operation techniques efficiently to minimize downtime between shifts.
- Enhanced rider experience by enforcing safety procedures and providing clear instructions.
- Collaborated with team members to maintain a clean, organized, and safe ride area for guests.
- Operated variety of amusement park rides and monitored passenger safety and comfort.
- Maintained a high level of professionalism and enthusiasm throughout long hours and challenging work conditions, fostering positive guest experiences.
- Cleaned rides and attractions to reduce spread of germs and bacteria.
- Managed emergency situations calmly, following established protocols to ensure guest safety and wellbeing.
- Followed posted height and age restrictions and denied access to attraction for guests under minimum requirements.
Cashier- Server
Appu's Tumeric Cafe
04.2023 - 05.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Reset and cleaned tables quickly to prepare for new customers.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Anticipated server needs, proactively refilling water glasses and removing empty plates from tables.
Education
Richard D. Browning Early College High School - Culinary 1&2, Principles of Hospitality
Richard D. Browning Early College High School
Long Beach, CA06.2024
Skills
- Inspiring Motivational Speaker
- Reliable Outgoing
- Customer service experience in a retail environment
- Operate a cash register
- Kitchen tools & Equipment
- Google Docs
- Google Slides
- Social Media Platform
- Team player
- Organizer
Skills Certifications Awards
Inspiring Motivational Speaker, Reliable Outgoing, Customer service experience in a retail environment, Operate a cash register, Kitchen tools & Equipment, Google Docs, Google Slides, Social Media Platform, Team player, Organizer, servSafe Food Handler Card, 2025, Student of the week, 2020
Certification
Serv safe certification
Timeline
Express-Cashier
Vicinte Chavez
09.2024 - 04.2025
Ride Operator
Pas Pumpkin Patch - Seasonal
10.2023 - 11.2023
Cashier- Busser
GD Bro Burger
10.2023 - 01.2024
Cashier- Server
Appu's Tumeric Cafe
04.2023 - 05.2023
Richard D. Browning Early College High School - Culinary 1&2, Principles of Hospitality
Richard D. Browning Early College High School
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