TYMEISHA FERGUSON
18137 Meridian Ln., Santa Clarita,CA
Summary
Knowledgeable Disability Management and Compliance (DMC) professional with over 13 years of experience administering complex reasonable accommodation cases in compliance with County, State, and Federal regulations. Demonstrates expertise in case management, interactive accommodation processes, and return-to-work planning. Highly proficient in leave management systems, productivity applications, and collaboration platforms, with a proven ability to manage multiple priorities, analyze complex issues, and provide effective solutions in the interactive process. Recognized for excellent communication, interpersonal, analytical and customer service skills.
Overview
16
16
years of professional experience
Work History
Administrative Services Manager I
Los Angeles County District Attorney's Office
Los Angeles, CA
10.2019 - 10.2024
- Oversee medical accommodation processes by applying thorough knowledge of the Americans with Disabilities Act (ADA), Fair Employment Housing Act (FEHA), FMLA, and related laws.
- Evaluate complex medical accommodation requests, conduct Interactive Process Meetings (IPMs), and identify effective workplace solutions.
- Monitor and manage approximately 80 reasonable accommodation cases in the Absent Management System (AMS) to ensure compliance, accurate documentation, and timely follow-up.
- Collaborate closely with the Department of Human Resources (DHR), the Safety Officer, Workers’ Compensation Unit, and County Counsel to address compliance risks and develop a plan of action to move forward in the interactive process.
- Respond to a range of inquiries from employees, supervisors, and executive management regarding accommodation issues providing clear, professional, and actionable guidance.
- Prepare detailed IPM confirmation letters and medical questionnaires, and correspond with medical providers to ensure accurate and complete documentation.
- Coordinate with Third-Party Administrators (TPA) and LACERA on medical restrictions and the disability-related matters.
- Prepare and approve special requests for employees to receive equipment and/or supplies that enable them to perform their essential job functions effectively.
- Created an Excel-based medical accommodation log to track case status and timelines, improving executive management’s oversight of accommodations and supporting timely, compliant decision-making.
- Prepared annual Risk Management performance reports by compiling, extracting, and analyzing data from hard-copy records and the Absence Management System (AMS) to ensure accuracy and completeness.
- Additionally, support new personnel by assisting with complex FMLA questions and inquiries.
Senior Departmental Personnel Technician
Los Angeles County District Attorney's Office
Los Angeles, CA
08.2018 - 10.2019
- Oversaw and facilitated the medical accommodation process, managing administrative tasks and ensuring compliance with departmental protocols and applicable laws, including the ADA and FEHA.
- Collaborated with team members to streamline workflows and implement process improvements that enhanced operational efficiency.
- Ensured employees with disabilities received appropriate support and workplace adjustments to perform essential job functions.
- My position was reclassified from Senior Departmental Personnel Technician to Administrative Services Manager I.
Management Analyst
Los Angeles County District Attorney's Office
Los Angeles, CA
08.2017 - 08.2018
- Conducted complex job analyses for departmental job classifications, including the development of organizational charts and position authority forms to support new position acquisitions.
- Assessed and processed compensation-related requests, including bonuses and management performance plans, utilizing the ePAR system.
- Analyzed departmental workforce needs to support effective planning and resource allocation, and provided detailed, well-researched responses to classification and compensation inquiries from management and staff.
Management Analyst
Los Angeles County District Attorney's Office
08.2011 - 08.2017
- Managed protected leave cases in compliance with the Family and Medical Leave Act (FMLA), California Family Rights Act (CFRA), Pregnancy Disability Leave (PDL) Act, the Americans with Disabilities Act (ADA), and the Fair Employment and Housing Act (FEHA).
- Evaluated reasonable accommodation requests and facilitated Interactive Process Meetings (IPMs). Collaborated with Third-Party Administrators and management to gather relevant information and provide timely updates.
- Utilized the Absent Management System (AMS) to effectively track and manage leave and disability cases. Provided Workers’ Compensation packets to employees to ensure compliance with required reporting timeframes, and processed short and long-term leave timesheets and disability claim forms.
Departmental Personnel Assistant
Los Angeles County District Attorney's Office
11.2008 - 08.2011
- Managed a high volume of protected leave cases in compliance with the Family and Medical Leave Act (FMLA), California Family Rights Act (CFRA), Pregnancy Disability Leave (PDL)Act, and the Americans with Disabilities Act (ADA).
- Evaluated reasonable accommodation requests and facilitated Interactive Process Meetings (IPMs).
- Collaborated with Third-Party Administrators and management to gather information and provide timely updates. Worked with the departmental Systems Division to create a database in Lotus Notes to effectively manage leave and disability cases.
- Provided Workers’ Compensation packets to employees to ensure compliance with required reporting timeframes, and processed short and long-term leave timesheets and disability claim forms.
Skills
- Organizational and time management
- Records and database management
- Adaptability and flexibility
- Leadership
- Time management
- Effective problem-solving skills
- Expert in the Absence Management System
- Excellent critical thinking and analytical skills
Timeline
Administrative Services Manager I
Los Angeles County District Attorney's Office
10.2019 - 10.2024
Senior Departmental Personnel Technician
Los Angeles County District Attorney's Office
08.2018 - 10.2019
Management Analyst
Los Angeles County District Attorney's Office
08.2017 - 08.2018
Management Analyst
Los Angeles County District Attorney's Office
08.2011 - 08.2017
Departmental Personnel Assistant
Los Angeles County District Attorney's Office
11.2008 - 08.2011