Summary
Work History
Education
Skills
Timeline
Generic
Tylia Shanks

Tylia Shanks

Oakland

Summary

Resourceful and multi-talented professional with diverse experience in administration, healthcare, and data management. Seeking a position that utilizes my skills in customer service, data entry, phlebotomy and medical assistance to provide exceptional support in a dynamic work environment.

Work History

Data Entry Specialist

IMS, inc
  • Managed the entry of large volumes of data into the company's database, ensuring accuracy and confidentiality
  • Collaborated with team members to streamline data processing and improve overall efficiency
  • Processed and verified over 5,000 data entries monthly, utilizing specialized data management software to maintain a 99.5% accuracy rate and secure information integrity in compliance with company protocols
  • Managed and performed administrative tasks contributing to an efficient office workflow

Paramedical Insurance Examiner/ Phlebotomist

MCMD Healthcare
  • Conducted blood draws and various medical examinations for insurance underwriting, maintaining a high standard of care and professionalism
  • Documented findings accurately and communicated results effectively to healthcare professionals and insurance agents

Biometric Health Screener

Onsite Health Diagnostics
  • Improved patient satisfaction by conducting thorough health screenings and providing clear explanations of results.
  • Addressed patient concerns with empathy and professionalism, fostering trust in the screening process.
  • Administered medications and injections as directed by healthcare professionals.

Education

Prereq. for Nursing -

Merritt College
Oakland, CA

Medical Assistant -

Carrington College
Antioch, CA
01.2012

Certified Phlebotomist -

Kaiser Permanente School of Allied Health Sciences
Richmond, CA
01.2008

Skills

  • Excellent interpersonal and communication skills, with a focus on patient comfort and needs
  • Proficient in electronic health record (EHR) systems and data entry
  • Strong organizational skills with attention to detail
  • Ability to work collaboratively in fast-paced healthcare environments
  • Knowledge of medical terminology, procedures, and safety protocols

Timeline

Medical Assistant -

Carrington College

Certified Phlebotomist -

Kaiser Permanente School of Allied Health Sciences

Data Entry Specialist

IMS, inc

Paramedical Insurance Examiner/ Phlebotomist

MCMD Healthcare

Biometric Health Screener

Onsite Health Diagnostics

Prereq. for Nursing -

Merritt College

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Tylia Shanks