Tyler Knudsen
Calgary
Summary
Accomplished Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.
Overview
9
9
years of professional experience
Work History
Food Services
Agape Hospice & Palliative Care
2023.07 - Current
- Coordinated with other departments such as volunteer coordinators or maintenance teams to address detainee needs efficiently while minimizing disruptions.
- Monitored and enforced quality standards for resident and guest food services.
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Prepared food items in compliance with recipes and portioning control guidelines.
Sales Representative
Telus
2021.01 - 2021.07
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Exceeded goals through effective task prioritization and great work ethic.
- Actively listened to customers' requests, confirming full understanding before addressing concerns.
- Served customers and followed outlined steps of service.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
- Increased sales by offering advice on purchases and promoting additional products.
- Provided positive first impressions to welcome existing, new and potential customers.
- Solved customer challenges by offering relevant products and services.
Sales & Marketing Coordinator
Perfect Home Furniture
2015.06 - 2019.07
- Developed rapport with international suppliers and collaborated with factories to develop, design and select product for retail stores.
- Closed over $700,000.00 in new sales annually.
- Implemented comprehensive salesperson training program.
- Developed innovative marketing campaigns to increase engagement with target demographic and drive brand exposure.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
Education
High School Diploma -
Bert Church High School
Airdrie, AB07.2018
Skills
- Sales
- Sales Training
- Product Knowledge
- Sales negotiation
- Sales Performance
- Exceptional customer service
- Call center customer service
- Independent decision-making
- Teamwork
- Adaptability
- Good telephone etiquette
- Responsible
Timeline
Food Services
Agape Hospice & Palliative Care
2023.07 - Current
Sales Representative
Telus
2021.01 - 2021.07
Sales & Marketing Coordinator
Perfect Home Furniture
2015.06 - 2019.07
High School Diploma -
Bert Church High School
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