Tyler Wilton
Etobicoke,ON
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
8
8
years of professional experience
Work History
Administrative Assistant
Printful
04.2021 - Current
- Executed record filing system to improve document organization and management.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Facilitated collaboration within the team by organizing regular meetings, maintaining meeting minutes, and tracking project progress.
- Negotiated contracts with vendors and suppliers for office supplies, equipment and services.
- Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
- Managed all purchases made on a corporate credit card
- Coordinating, planning, and executing company-wide projects, events, activities, etc
- Updating physical and electronic bulletin boards, monitors with various company-wide, or local content
- Purchasing and maintaining inventory of office, supplies, furniture, snacks, produce and other various items needed for employee kitchen
- Collaborating with North American and global administrative team on day-to-day tasks, events, accounting issues, etc
- Assisting HR/Recruiting teams with various administrative duties
- Serving on company-wide health & safety committee as a secretary for the Canada facility
- Working with Printful's marketing team to have Canada facility properly branded to match Printful's image to the public
- Working on multiple projects and supporting c-level employees
- Creating/editing content to be used globally, via monitors, flyers, Slack, or other forms of communication
Administrative Assistant/Team Leader
Royal Tyrrell Museum
06.2016 - 08.2020
- Provided professional, friendly telephone and in person assistance for clients; answered approximately 50 incoming calls per day on a multi-line system and greeted and assisted up to 30 clients per day in a resource centre environment.
- Received and distributed incoming mail; responded to mail and email inquiries.
- Ensured office equipment was in working order and rectified common computer hardware problems for clients and colleagues.
- Prepared confidential correspondence for colleagues.
- Thorough knowledge of and ability to research community resources developed working at local, non-profit community organizations.
- Developed new database system to efficiently compile and analyze large volume and variety of client data; new system significantly reduced time required to complete monthly, quarterly, and annual reports.
- Liaise with community partners to determine additional resources for clients and colleagues and to promote agency programs.
Samples Representative
Inland Plastics Ltd.
09.2015 - 06.2016
- Assembled/labeled shelf dividers for company products, assembled sample flip booklets/binders, updating old sample products, scanned/emailed documents (Outlook), preparing items for shipment.
- Executed production tasks such as processing customer orders in an efficient, accurate manner while paying close attention to detail and instructions. Also managed projects while following proper production procedures (set up, quality control, and finishing).
- Provided accurate information to clients about products and services, production capabilities, and order turnaround.
- Promoted the right production and sales channels that best support client needs.
- Assessed the client's requirements and make recommendations that add value to the client's project.
Education
Interior Design
Humber College
Toronto, ON06.2025
Diploma - Business Administration, Marketing
Lethbridge College
Lethbridge, AB05.2018
Skills
- Inventory Management
- Schedule Maintenance
- Purchase orders organization
- Event Coordination
- Administrative Support
- Mail distribution
- Internet Research
- Reception Management
- Conference planning
Languages
English
Native or Bilingual
Timeline
Administrative Assistant
Printful
04.2021 - Current
Administrative Assistant/Team Leader
Royal Tyrrell Museum
06.2016 - 08.2020
Samples Representative
Inland Plastics Ltd.
09.2015 - 06.2016
Interior Design
Humber College
Diploma - Business Administration, Marketing
Lethbridge College
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