Passionate Marketing Coordinator driven to create effective marketing strategies and maximize company sales. Consistently delivers timely and effective marketing programs to promote awareness of products and company mission. Strategic and innovative professional well-versed in promotional marketing, brand promotion, service industry, and multimillion-dollar budgets.
Overview
9
9
years of professional experience
Work History
Marketing Coordinator (Corporate Level)
BJ's Restaurant & Brewhouse
05.2023 - Current
Managed design development process from concept to final product for in-restaurant displays and point-of-purchase (POP) materials, seasonal promotions, logo development, large campaigns, beer dinners, beer club, and the World-Famous Pizookie.
Oversaw multimillion-dollar marketing budget, processed invoices, and ensured consistency across brand touchpoints.
Developed brand calendars and managed budgets for point-of-purchase (POP) calendars, seasonal promotions, and curated project timelines for efficient project management.
Collaborated with the Innovation Design team to implement quick prototype testing to gain insights into improving the guest and team member experience and developing new revenue streams.
Answered general marketing department questions by email and phone.
Managed relationships with external vendors and contractors to acquire mutually beneficial contracts and successful project delivery.
Collaborated with cross-functional teams to establish successful execution of projects and campaigns.
Managed budget allocation and resource utilization to maximize marketing ROI.
Established, initiated, and optimized business development strategies based on company targets, product specifications, market data, and budget factors.
Sales Audit Specialist (Corporate Office)
BJ's Restaurant & Brewhouse
02.2022 - 05.2023
Reviewed and verified sales transactions across all 217 restaurant locations, ensuring accuracy and resolving discrepancies.
Monitored compliance with company policies and procedures, recommending improvements to sales processes.
Identified and resolved issues in sales data, cash handling, and credit card transactions.
Prepared working papers, reports, and supporting documentation for audit findings.
Server
BJ's Restaurant & Brewhouse
03.2021 - 02.2022
Cultivated warm relationships with regular guests.
Explained menu items and suggested appropriate options for food allergy concerns.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Set a positive tone for the entire dining experience as the first point of contact for incoming guests.
Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients, and cooking methods.
Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied guests.
Bookkeeper (Restaurant Level)
BJ's Restaurant & Brewhouse
02.2018 - 02.2022
Organized and prioritized work to complete assignments in a timely, efficient manner.
Experience in maintaining accounts, processing accounts payable and receivable, and managing invoices.
Verified and allocated all transactions to ensure accuracy and compliance.
Resolved billing disputes and collections efficiently to maintain positive guest relationships.
Brought forth a self-motivated attitude and a commitment to honesty and integrity
Supported management by processing invoices and documents with consistent on-time delivery.
Reconciled company bank, credit card, and line of credit accounts investigating and resolving discrepancies to keep accounts audit-ready.
Streamlined bookkeeping procedures to increase efficiency and productivity.
Take-Out Server
BJ's Restaurant & Brewhouse
04.2020 - 03.2021
Increased drink, appetizers, entree, and dessert orders by suggestively selling daily specials or popular items.
Maintained clean, sanitary workstations by removing trash, sweeping floors, and wiping countertops.
Arranged items in containers and bags, segregated items by temperature, and optimized loading order to maximize the stability of to-go containers and protect food during transportation.
Operated cash register to accept guests' cash, debit, and credit card payments.
Answered to-go order phone calls, conveyed menu options over the telephone, and accurately estimated delivery time.
Demonstrated knowledge of menu items and corresponding ingredients.
Utilized POS system to receive and process food and beverage orders.
Greeted guests' and answered inquiries regarding menu items and specials.
Hospitality Lead
BJ's Restaurant & Brewhouse
11.2017 - 04.2020
Scheduled and rotated staff for adequate coverage and fair distribution of workload.
Addressed guest complaints professionally and used communication and problem-solving skills to resolve issues.
Took reservations and to-go orders by phone, answered guest questions, and informed of accurate wait times.
Took reservations by phone and walk-in, keeping scheduling demands and kitchen output in time to avoid overbooking.
Trained new hostesses on guest service best practices and restaurant policies to maintain high service standards.
Completed daily side work and opening and closing duties without fail.
Personal Assistant
Newport Mesa Powder Coating
03.2016 - 08.2017
Assisted with the recruiting and interviewing of new and potential employees
Screened applicant resumes and coordinated both phone and in-person interviews
Organized all new hire, security and temporary paperwork
Exhibited excellent interpersonal communication skills
Ordered and distributed office supplies while adhering to a fixed office budget
Managed office supplies, vendors, organization and upkeep
Obtained signatures for financial documents and internal and external invoices
Education
Associate of Arts - Liberal Arts: Social & Behavioral Science
Golden West College
Huntington Beach, CA
12-2019
Associate of Arts - Communications
Golden West College
Huntington Beach, CA
12.2019
Associate of Arts - Liberal Arts: Arts & Humanities
Golden West College
Huntington Beach, CA
12-2019
High School Diploma -
Marina High School
Huntington Beach, CA
06.2015
Skills
Strategic Decision Making
Service Excellence
Team Collaboration Skills
Quick Adaptability
Leadership Skills
Interpersonal Communication
Marketing collateral preparation
Budgeting and forecasting
Work Planning and Prioritization
Deadline driven
Handle Confidential Information
Executive Calendar Management
Proficient in Microsoft word, PowerPoint, and excel
Personal Information
Date of Birth: 09/24/97
Timeline
Marketing Coordinator (Corporate Level)
BJ's Restaurant & Brewhouse
05.2023 - Current
Sales Audit Specialist (Corporate Office)
BJ's Restaurant & Brewhouse
02.2022 - 05.2023
Server
BJ's Restaurant & Brewhouse
03.2021 - 02.2022
Take-Out Server
BJ's Restaurant & Brewhouse
04.2020 - 03.2021
Bookkeeper (Restaurant Level)
BJ's Restaurant & Brewhouse
02.2018 - 02.2022
Hospitality Lead
BJ's Restaurant & Brewhouse
11.2017 - 04.2020
Personal Assistant
Newport Mesa Powder Coating
03.2016 - 08.2017
Associate of Arts - Liberal Arts: Social & Behavioral Science
Golden West College
Associate of Arts - Communications
Golden West College
Associate of Arts - Liberal Arts: Arts & Humanities
Golden West College
High School Diploma -
Marina High School
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