Looking to bring years of experience in various roles, including coaching, construction leadership, and correctional facility management. Demonstrates adaptive learning, strong leadership, and problem-solving skills, consistently enhancing team performance and client satisfaction. Committed to leveraging extensive expertise to drive sales growth and build lasting customer relationships. With all this I believe I will be able to become a very strong member of any team.
Overview
11
11
years of professional experience
Work History
CORRECTIONAL OFFICER
Central North Correctional Centre - Ministry of Solicitor General
03.2023 - Current
Ensure inmate security through dynamic monitoring, precise counts, and strategic interventions
Conduct thorough searches, maintain detailed logs, and de-escalate conflicts swiftly
Coordinate inmate transfers, fostering a safe environment
Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
Adapt quickly to evolving situations, ensuring institutional integrity
Drive inmate compliance through consistent enforcement of rules
Mentor new officers, improving team performance and operational efficiency
Collaborates with team coaches to identify and improve key areas, enhancing overall team performance
Lead dynamic training sessions for diverse age groups, collaborating with team coaches to target improvement areas and plan future sessions
Develop and implement targeted training schedules, driving skill enhancement across various age groups and fostering continuous improvement
Meticulously plan and execute training sessions, ensuring alignment with team goals and individual athlete progression
Delivered exceptional customer service; resolved issues and maintained high client retention.
FRONT DESK EMPLOYEE
Student success at McKendree university
09.2017 - 05.2019
Coordinated testing center operations, ensuring secure handling of exams from professors and maintaining a smooth workflow for student assessments
Partnered with professors to coordinate exam schedules, address student needs, and create a supportive testing environment that fostered academic achievement
Facilitated communication between faculty and students, resolving scheduling conflicts and accommodating special testing requirements.
Handled phone calls and inquiries professionally, directing callers to appropriate departments as needed.
Education
Masters of Arts in Criminal Justice -
McKendree University
Illinois
05.2020
Bachelors in Sociology, Criminal Justice -
McKendree University
Illinois
05.2019
Skills
Adaptive learner
Excellent communicator
Leadership abilities
Strong work ethic
Problem solving
Conflict resolution skills
Attention to Detail
Willingness to learn
Additionalinformation
Oakdale Child and Family Services, Present, St. Louis Little Blues Hockey, 2017-2020, Southern Illinois Ice Hawks, 2016-2017, McKendree University ice hockey, 2015-2020, Captain, 2016-2020, Two-time conference All Star, 2017, 2019, Academic All American, McKendree University New Student Orientation Leader, 2016, Vice President of International Student Organization at McKendree University, 2017, Hand selected by President of McKendree to speak at senior farewell ceremony, 2019
Timeline
CORRECTIONAL OFFICER
Central North Correctional Centre - Ministry of Solicitor General
03.2023 - Current
COACH
Perfect Skating Barrie
08.2022 - Current
FRONT DESK EMPLOYEE
Student success at McKendree university
09.2017 - 05.2019
LABORER/CREW LEADER
Sport Court
03.2014 - 01.2024
Masters of Arts in Criminal Justice -
McKendree University
Bachelors in Sociology, Criminal Justice -
McKendree University
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