- Assisted 500+ clients with daily living activities to promote independence and well-being; always on time.
- Supported healthcare team in maintaining accurate patient records and documentation.
- Communicated effectively with clients to understand their needs and preferences.
- Followed safety protocols and guidelines to ensure a secure environment for clients.
All of the above experience equipped me with an exceptional customer service skills, blended with my expertise in computer system operating and logistics planning.
- Collaborated with nursing staff to implement care plans tailored to individual client needs.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Engaged clients in social activities to enhance emotional and mental health support.
- Monitored client conditions, reporting changes promptly to appropriate personnel.
- Provided routine skincare by helping residents in applying non-prescription topical medications to skin.
- Supplied physical support to assist patients in performing daily living activities such as getting out of bed, bathing, dressing, toileting and walking.
- Encouraged and provided moral support for patients to help adjust to disabilities and illnesses.
- Engaged patients in daily activities such as bingo, arts and crafts, bible study, manicures and baking to promote stimulation and personal interaction.
- Helped patients care for themselves by teaching use of cane or walker and special utensils to eat.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Instructed family members in caring for patient by teaching appropriate ways to lift, turn and reposition patient.
- Increased patient satisfaction by actively listening to concerns or requests and promptly addressing their needs or seeking assistance when necessary.
- Collaborated with physicians to design at-home medication guidelines and educated patients and families on correct medication administration.
I am a people person, always focusing on customers' needs and willing to listen before offering solutions. The above experience proved that I am detailed-oriented, I took proud of what I do and I care about the items that passed through my hands. I have knowledge in various groups of people and mastered the communication tactics used to engage with customers/clients.
- Followed directions of licensed nurses to administer medications and treatments.
- Upheld infection control and prevention policies across different patient-facing areas.
- Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
- Prevented cross-contamination by cleaning and sterilizing equipment.
- Responded to patient requests for supplies and personal comfort items such as extra blankets.
- Facilitated personal hygiene management, feeding and ambulation.
- Maintained open communication with families regarding updates on their loved one''s condition and progress towards goals set in their care plan.
- Performed routine health assessments to monitor patients'' conditions and detect any changes or concerns that required attention from medical professionals.
- Contributed to a positive work environment by maintaining professionalism and collaborating effectively with colleagues.
- Collaborated with interdisciplinary team members to develop individualized care plans for each resident.
I am a team player, supporting each other and promote a friendly and fun working environment is always my work goal. I take care of my team mates by understanding their unique personalities and working styles.
- Maintained and monitored cleanliness and organization in living spaces to promote comfort and hygiene.
I keep my working area organized and clean and I follow the instructions and keep my own standards.
- Promoted dignity and respect by honoring patients'' individual choices, preferences, and cultural values while providing care.
- Educated family members on proper caregiving techniques in order to better support their loved ones at home.
- Continuously expanded knowledge in the field through participation in ongoing professional development opportunities and training sessions.
I am a fast leaner and always seeking to expand my knowledge in my passionate hobby field- comic books management; I am confident I will excel in this new environment.