Tyler Tibbetts
Orange,CA
Summary
Dependable and successful server with a proven track record of delivering high-quality customer service in restaurant settings. Known for adaptability, excels in personnel development, fostering team collaboration, and effectively resolving issues with customers, waitstaff, and management.
Overview
2025
2025
years of professional experience
Work History
Bartender/Server
Oak Creek Golf Club
02.2023 - Current
- Served high customer volumes during special events, nights, and weekends.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Operated POS terminals to input orders, split bills and calculate totals.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
- Trained new employees on restaurant procedures
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
Mortgage Loan Originator -
Amerihome Mortgage Company LLC
- Portfolio Lender
- Provided excellent service and attention to customers through phone conversations.
- Consulted with borrowers to find pain points and goals that they are trying to accomplish.
- Knowledgeable in FHA and Conventional loans
- Experience in Encompass
- Accomplished KPI goals daily set by management
- Successfully managed a pipeline by communicating and multi-tasking daily to ensure all my clients are happy and aware where we are in the process.
- Worked closely with processing to ensure all clients needs were handled to make process smooth and easy for borrower.
Server/Barista -
Cyranos Cafe
- Greeted customers, answered questions and recommended specials to increase profits.
- Communicated with kitchen staff to prepare for and serve customers.
- Served food and beverages to customers and immediately remedied issues with orders.
- Addressed complaints to kitchen staff and served replacement items.
- Made an assortment of drinks
- Trained new employees
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
- Provided exceptional service to high volume of daily customers.
Server/Busser/Food Runner -
Cannery Row Brewing Company
- Presented menus to customers, answered questions about menu items and made recommendations.
- Suggested additional items to customers to increase restaurant sales.
- Monitored dining rooms for safety and customer needs.
- Refilled drinks and checked with customers to meet specific needs.
- Monitored inventory to provide needed supplies to servers and bartenders.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Documented food orders and ran items to guest tables in dining room.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
Education
Some College (No Degree) -
Santiago Canyon College
Orange, CASkills
- Relationship selling
- Coachable
- Quick learner
- Organization
- Time management
- Listening skills
- Excellent communication skills
- Reliable and punctual
Timeline
Bartender/Server
Oak Creek Golf Club
02.2023 - Current
Mortgage Loan Originator -
Amerihome Mortgage Company LLC
Server/Barista -
Cyranos Cafe
Server/Busser/Food Runner -
Cannery Row Brewing Company
Some College (No Degree) -
Santiago Canyon College
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