Tyler Thompson
Salt Spring Island,BC
Summary
Looking to continue to develop and apply acquired serving and bartending skills, hard work and dedication, and genuine interest in establishing authentic connections with both customers and staff. Driven individual with a record of professional progression and success. Seeking position that will provide valuable serving and bartending experience.
Overview
11
11
years of professional experience
Work History
Server, Bartender
The Restaurant At The Salt Spring Inn
05.2022 - Current
- Demonstrated ability to work in fast-paced environment and handle high-pressure situations with grace and professionalism.
- Exhibited wide range of capabilities through working breakfast, lunch and dinner services.
- Showcased ability to work collaboratively with colleagues and guests, contributing to positive team atmosphere and cultivating warm relationships with regular customers.
- Excellent time management skills, prioritizing tasks efficiently while managing up to 12 tables simultaneously.
- Worked with POS system to place orders, manage bills, handle complimentary items, accept/manage payments and cash-out.
Manager, Bartender, Server
Lulu's Apron
05.2022 - 09.2023
- Worked in collaboration with award-winning chef, Danya Smith, to serve fine food and beverages through a variety of private events.
- Showcased expertise in crafting sophisticated cocktails and mocktails tailored to diverse clientele, providing personalized drink recommendations and enhancing guest experience.
- Collaborated with catering team to coordinate seamless food and beverage service and enhance overall event presentation.
- Exhibited multitasking and adaptability; provided top-tier service for both high-volume events and intimate, 12-course, private dinners, while also maintaining quality and efficiency.
Server, Bartender
Hasting's House, Relais & Chateaux
04.2022 - 11.2022
- Proved extensive knowledge of fine dining etiquette through working at this Relais & Châteaux, upholding standards of exceptionality and sophistication.
- Exhibited impeccable attention to detail while implementing fine dining standards; maintaining restaurant ambiance, table settings, wine service and menu descriptions.
- Portrayed knowledge of food and beverage pairings to offer informed suggestions to customers.
Bar Manager, F&B Supervisor
Sea To Sky Gondola
05.2021 - 04.2022
- Displayed exemplary adaptability through performance in hybrid role as Bar Manager and F&B Supervisor at up-scale, high-volume, fast-paced business with guest-count often exceeding 4000.
- Primarily responsible for ensuring optimal bar operations; producing and evaluating sales mixes, negotiating supplier contracts, gauging inventory through sales and coordinating order/delivery structures for fresh ingredients, beer, wine and liquor from vendors, managing budgets, setting sales targets, working closely with Events Manager to facilitate staffing and operation structure for weddings, corporate and social events.
- Responsible for hiring, onboarding, scheduling, coordinating training and conducting frequent performance evaluations for all FOH staff (50+); special attention was invested in hiring and first-hand training of all Bartenders and Bar Leads.
- Overseeing efficient, safe and profitable operations from several F&B outlets including: lodge restaurant, lodge bar, backyard bar, lodge cafe, base cafe and backyard eatery.
Catering Server/Bartender
Sea To Sky Gondola
06.2020 - 04.2022
- Provided tailored, personalized experience for guests, adapting to various social and professional requirements of fine-dining operations.
- Provided table service while exhibiting extensive knowledge of quality spirits, wines, fresh ingredients and specialty dishes created by executive catering chef.
- Set up and broke down entire venue with catering team.
Lead Bartender
Sea To Sky Gondola
02.2020 - 04.2021
- Tasked with bar upkeep and education of staff and customers on vast product information, including spirits, craft beers, wines and cocktails (both classic and in-house).
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies
- Exhibited strategic up-selling and cocktail menu altering based on product stock and features.
- Established and maintained strong, positive bar-team mentality while ensuring company standards were met and facilitating touch-backs when necessary.
- Ensured consistency and efficiency while guest count at gondola exceeded 4000+ and restaurant perpetually at max capacity.
- Managed cash-outs, till balancing and tip-outs for all bar staff.
Server, Bartender
Fionn MacCool's
06.2019 - 01.2020
- Excelled in high-end, fast-paced pub-style setting.
- Demonstrated thorough comprehension, memorization and reiteration of products as well as immense competence and flexibility while altering between serving and bartending positions while utilizing POS.
Bartender
The Dome Nightclub
11.2017 - 05.2019
- Worked efficiently and swiftly in high volume, fast-paced night club with 4 internal bars; successfully trained on all bars, proven composure and professionalism with guest number exceeding 500.
- Prepared highballs, shots and poured beer at high-speeds while effectively communicating with guests, creating rapport and up-selling to premium product; consistently exceeding monthly sales targets.
- Implemented strong conflict resolution tactics while actively complying with proper provincial liquor dispensing practices.
Barback/Prep Team
The Dome Nightclub
09.2017 - 11.2017
- Responsible for prepping garnishes and fresh ingredients, managing inventory and re-stocking bar rail and bar shelves/changing kegs at beginning, middle and end of shifts, disposing of bottles mid-shift and changing speed pourers, tidying up tables, counters and other bar areas, pouring beer and wine when required, cleaning and polishing glassware and bar setup and breakdown.
Server
Jack Astor's
04.2017 - 09.2017
- Excelled at performing all server-based responsibilities including: effectively up-selling, product knowledge retention and reiteration, conveying professional and personal demeanor.
Catering Server
Trillium Trails
01.2013 - 08.2014
- Responsible for serving pre-selected meals at high-volume catering venue; up to 250 guests per event.
Education
Double Major, Law And Sociology
Dalhousie University
Halifax, NS04.2019
High School Diploma -
Monsignor Paul Dwyer Catholic High School
Oshawa, ONSkills
- Metropolitan Bartending School Certification
- Fine Vintage Wine Certification
- Cicerone Beer Savvy Certification
- BC Serving It Right
Further Work Experience
Accounts Payable Assistant, 09/2016 to 10/2019
FirstService Residential ‒ Remote
- Promoted to remote Accounts Payable position for FirstService Residential head office
Senior Sales Ambassador, Private Party Coordinator, 09/2017 to 05/2019
LUSH ‒ Halifax, NS
- Recognized sales and leadership excellence, achieving status of top earner and winning various other sales incentives provided by management
- Hosted and operated in-store, after-hours private parties to groups of up to 30 people
Actor, Model, 01/2017 to 01/2020
Numa Models, City Models ‒ Halifax, NS
- Effective in portraying various roles as indicated by director
Front Desk Supervisor, 04/2016 to 09/2016
FirstService Residential ‒ Toronto, ON
- Independently managed front desk and building at Pier 27, a luxury condominium in Toronto
Front Desk Associate, 04/2016 to 09/2015
FirstService Residential ‒ Toronto, ON
- Assisted in the start-up of a luxury condominium development; operating front desk
Timeline
Server, Bartender
The Restaurant At The Salt Spring Inn
05.2022 - Current
Manager, Bartender, Server
Lulu's Apron
05.2022 - 09.2023
Server, Bartender
Hasting's House, Relais & Chateaux
04.2022 - 11.2022
Bar Manager, F&B Supervisor
Sea To Sky Gondola
05.2021 - 04.2022
Catering Server/Bartender
Sea To Sky Gondola
06.2020 - 04.2022
Lead Bartender
Sea To Sky Gondola
02.2020 - 04.2021
Server, Bartender
Fionn MacCool's
06.2019 - 01.2020
Bartender
The Dome Nightclub
11.2017 - 05.2019
Barback/Prep Team
The Dome Nightclub
09.2017 - 11.2017
Server
Jack Astor's
04.2017 - 09.2017
Catering Server
Trillium Trails
01.2013 - 08.2014
Double Major, Law And Sociology
Dalhousie University
High School Diploma -
Monsignor Paul Dwyer Catholic High School
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