
Dynamic professional with a strong background in athlete instruction and program coordination at Hockey Canada Development Hub. Proven ability to enhance player performance through effective coaching and personalized support. Skilled in relationship management and organization, fostering a positive learning environment that drives engagement and skill development.
-Assist in delivering on-ice instruction and skill development sessions for athletes aged U9–U18 within the Hockey Canada Development Hub
-Support player evaluation and provide feedback on performance, skill progression, and game awareness
-Contribute to structured training programs focused on skating, puck skills, and hockey IQ development
-Help create a positive, high-performance learning environment while working alongside experienced coaches and staff
-Reached out to past game attendees via phone and email to promote upcoming ticket packages, helping boost interest and drive sales for key promotions.
-Handled season ticket renewals by offering personalized support and communication, while also helping convert new fans into full-season ticket holders to support long-term growth.
-Worked with local businesses and community organizations to arrange group outings and special events, contributing to stronger community ties and increased game attendance.
-Supported game day operations by welcoming fans, assisting season ticket members, giving behind-the-scenes tours, and managing fan engagement booths to promote team initiatives and upcoming events.
-Frequently requested as a private hockey skills coach by both kids and adults, delivering one-on-one instruction to refine skating, shooting, and game fundamentals.
-Instructed youth in skating and hockey development programs, focusing on skill-building, confidence, and fun in a supportive environment.
-Customized lesson plans to suit different ages and skill levels, ensuring progress for both beginners and more advanced players.
-Communicated effectively with parents and staff to monitor participant development and enhance program quality.
-Provided tailored service to customers in sportswear, hockey, and fitness departments, enhancing their shopping experience.
-Gained in-depth product knowledge to effectively guide customers in selecting appropriate gear.
-Worked with teammates to achieve sales targets and foster a dynamic retail atmosphere.
-Supported store merchandising, inventory control, and POS systems.