Tyler Rowe
Saskatoon,SK
Summary
Organized Team Leader builds positive rapport, inspire trust and guide teams toward achievement of organizational goals. Strong facilitator adept at working cross-departmentally with co-management and top-level leadership. Excellent trainer and mentor.
Overview
9
9
years of professional experience
Work History
Team Lead - Workstation Deployments
WBM Technologiess
02.2020 - Current
- Worked different stations to provide optimal coverage and meet production goals.
- Coached team members in techniques necessary to complete job tasks.
- Trained new team members by relaying information on company procedures and safety requirements.
- Managed schedules, accepted time off requests.
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Conducted regular reviews of operations and identified areas for improvement.
- Evaluated staff performance and provided coaching to address inefficiencies.
Systems Analyst II
WBM Technologies
02.2018 - 02.2020
- Troubleshot incidents reported by end-users to schedule system changes and identify permanent solutions.
- Collaborated with upper management to drive strategy and implement new processes.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Proved successful working within tight deadlines and a fast-paced environment.
- Managed time efficiently in order to complete all tasks within deadlines.
- Self-motivated, with a strong sense of personal responsibility.
Systems Analyst I
WBM Technologies
01.2016 - 02.2018
- Performed internal system acceptance to deliver well-tested enhancements and meet business requirements.
- Troubleshot incidents reported by end-users to schedule system changes and identify permanent solutions.
- Oversaw document development across project workstreams to create internal control statements per compliance and regulatory standards.
- Organized and detail-oriented with a strong work ethic.
- Skilled at working independently and collaboratively in a team environment.
- Learned and adapted quickly to new technology and software applications.
- Self-motivated, with a strong sense of personal responsibility.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
Systems Analyst
Areva Resourcess
08.2015 - 01.2016
- Gathered requirements and performed gap analysis through design workshops with users.
- Collaborated with upper management to drive strategy and implement new processes.
- Re-engineered existing computer systems to promote ease-of-use and improve system security.
- Communicated and explained business requirements to team members to understand and implement functional demands.
Education
Certificate of Technical Studies - Network Administration
Saskatoon Business College
Saskatoon Sk08-2015
Skills
- Work assignment delegation
- Performance monitoring
- Project Coordination
- Project Implementation
- Operations management
- Process improvement
- Attention to detail
- Employee evaluation
Timeline
Team Lead - Workstation Deployments
WBM Technologiess
02.2020 - Current
Systems Analyst II
WBM Technologies
02.2018 - 02.2020
Systems Analyst I
WBM Technologies
01.2016 - 02.2018
Systems Analyst
Areva Resourcess
08.2015 - 01.2016
Certificate of Technical Studies - Network Administration
Saskatoon Business College
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