Summary
Overview
Work History
Education
Skills
Awards
Affiliations
References
Timeline
Generic

Tyler Onofrio

Sault Ste. Marie,Canada

Summary

Resourceful paramedic known for high productivity and efficient task completion. Skilled in emergency response coordination, team leadership, and advanced life support, I excel in fast-paced environments requiring quick decision-making and calmness under pressure. Brings strong communication, problem-solving, mentoring, and interpersonal skills to effectively manage teams and ensure optimal patient care.

Overview

26
26
years of professional experience

Work History

Paramedic, WGL/ Acting Commander

Social Services - Paramedic Services
Sault Ste. Marie, Canada
05.2006 - Current
  • BLS and ACLS Certified.
  • Acting Commander for nine years, completing schedules, payroll (previous duty), managing operations, and coaching experienced and new staff.
  • Work Group Leader
  • Liaised with previous commanders and WGL to discuss shift details and shift reporting.
  • Established and maintained a strong rapport with hospital nursing staff, AR, and hospital management to foster seamless communication in emergency situations, e.g., requiring the movement of patients to minimize offload delays.
  • Connecting with other department leads outside the ER to ensure patient flow can be maximized, and to minimize offload delays in the ER.
  • Apply strong leadership and problem-solving skills to maintain team efficiency, and minimize service interruptions.
  • Modify work schedules on OSL to maintain and ensure fully staffed shifts based on the collective agreement.
  • Successfully managed high volumes of call interactions and assisted in a first-response manner when needed while in the AWGL/Commander role.
  • Identified individual employees' unique work styles and personalities, and adopted management methods to ensure a full understanding of the requested task.
  • Respond when needed, as a first responder, with confidence.
  • Call debriefing with staff as required after difficult calls.

QAP- Quality Assurance Lead

2174823 Ontario Inc
Sault Ste. Marie, Canada
01.2005 - Current
  • Monitored submitted production records for conformance to Health Canada NNHP, DIN, and MDEL license requirements.
  • Monitor consumer product complaints, investigate, and determine the correct solution based on the failure type.
  • Established key performance indicators for evaluating the effectiveness of the company's quality management system.

CEO/CORPORATE OWNER

2174823 Ontario Inc.
Sault Ste. Marie, Canada
04.2005 - 06.2022
  • Owned and operated the following companies under 2174823 Ontario Inc: Cosmetic Labs Canada, Market Mall Barbershop, ISO Medical, OC Beauty, Staxs Men's Co, and Identity Salon.
  • Oversaw budgeting and financial management.
  • Led the startup and creation of operational procedures and workflow planning.
  • Developed policies and procedures for the various organizations.
  • Provided direction and guidance to employees.
  • Provided leadership, insight, and mentoring to newly hired employees to supply knowledge of various company programs.
  • Created and implemented employee onboarding and training programs to promote employee retention and team collaboration.
  • Prepared weekly and dynamic scheduling to verify proper floor coverage within fiscal guidelines during peak times.
  • Developed and implemented successful sales strategies to meet business goals.
  • Enhanced operational performance by developing effective business strategies, systems, and procedures.
  • Developed strategic plans to increase profitability and efficiency.
  • Operated a Health Canada-approved lab to manufacture natural pharmaceuticals, sanitizers, disinfectants, disinfectant soaps, etc., in Sault Ste. Marie worked to ensure that our standards exceeded federal requirements.
  • Maintained government site license for the laboratory, medical device evaluation license, and natural non-prescription health products; prepared for annual inspections and Ministry reviews.
  • Designed and implemented strategic changes in many healthcare centers across Canada to ensure that medical supplies, sanitizer, and soap were available throughout the pandemic.
  • Oversaw project execution, phase progress, workmanship, and team performance to drive on-time completion of deliverables.
  • Created marketing campaigns to attract new customers.
  • Analyzed market trends to identify new business opportunities.
  • Organized events, such as trade shows and conferences.
  • Monitored the performance of personnel against the goals set forth by the company.
  • Executed performance reviews to encourage improved productivity for team members.
  • Supervised performance of workers with goals of improving productivity, efficiency, and cost savings.
  • Maintained relationships with existing clients by providing superior customer service.
  • Reviewed legal documents related to business operations.
  • Collaborated with other owners on joint ventures, and shared resources.
  • Identified new opportunities for growth, expansion, and diversification.
  • Promoted business on social media platforms to maximize brand identity and generate revenue.

REFEREE/ SUPERVISOR

NOHA
Sault Ste. Marie, Canada
04.1999 - Current
  • Created schedules for referees for a 3-on-3 tournament for up to 450 games per weekend.
  • Assessed a 3 on 3 tournament payroll while maintaining deadlines using Excel and advanced payroll platforms.
  • Audited player and coach suspension forms that were submitted for suspension review.
  • Evaluated the referee's performance, identified strengths and weaknesses, and recommended training for improvement, as required.
  • Also officiated across Northern Ontario for AAA hockey, to OHL Greyhound Red and White games, and received a NOHA scholarship.
  • Assisted in resolving disputes between teams, or coaches.

Education

General Arts & Science Certificate -

Cambrian College
01-2005

CTS - Primary Care Paramedic - AEMCA

Cambrian College
04.2006

HAZMAT DECONTAMINATION -

City Sault Ste Marie, EMS Division
04.2007

IMS 100 -

City Sault Ste Marie, EMS Division
04.2007

Harvard Mentor Management Program -

City Sault Ste Marie
10.2019

Hazardous Chemical Certificate -

OSHA, Fisher science
07.2020

GMP Quality Assurance Certificate - Advanced Auditing, Technical Writing & Scientific

PHARMA GMP, APS
05-2021

Some College (No Degree) - Communicating Internally

Sault College
Sault Ste. Marie, ON
07-2022

Some College (No Degree) - Project Management

Sault College
Sault Ste. Marie, ON
07-2022

Some College (No Degree) - Telephone And Email Basics

Sault College
Sault Ste. Marie, ON
07-2022

Some College (No Degree) - Developing Emotional Resilience & Self Care

Sault College
Sault Ste. Marie, ON
07-2022

CP @ Clinic - Parts 1, 2 & 3

Mcmaster University
Hamilton, None
05-2022

EM 200 - Emergency Management

Social Services
Sault Ste. Marie, ON
08-2022

Pharmaceutical & NNHP Quality Assurance of Reg. Health Products - Management Science

GMP Intermediate ISO 9001
10-2022

WHIMIS, First Aid & Provider CPR
04-2024

Public Service Radio Network Advanced Deployment - Train The Trainer

Ministry of Health & Long Term Care
Social Services
03-2025

JHSC- Part 1 - Joint Health & Safety

Public Service Health & Safety Association
05-2025

JHSC- PART 2 - Joint Health & Safety

Public Services Health & Safety Association
Currently Enrolled

Wound Care - Community Paramedic

Wound, Ostomy And Continence Institute of Canada
Currently Enrolled

Catheter Maintenance - Community Paramedic

Wound, Ostomy And Continence Institute of Canada
Currently Enrolled

Skills

  • Team leadership
  • Employee training
  • BLS and ACLS procedures
  • Performance and operational management
  • Patient flow optimization
  • Quality assurance
  • Employee training
  • Conflict resolution and problem solving
  • Strategic planning and scheduling
  • Regulatory compliance
  • Incident command
  • Hazardous materials awareness
  • Critical decision-making skills
  • Emergency management
  • Health and safety
  • Documentation and reporting
  • Team building

Awards

  • NOHA Referee Scholarship- College, 05/2004
  • Business of The Year - Sault Ste Marie, 05/2018
  • Strive Young Professional of The Year, 03/2019
  • Strive Health Sciences Professional Award, 03/2019
  • Innovation Business Award of The Year, 07/2021
  • Startup Canada- Business SuperHero Campaign, 08/2021

Affiliations

  • Sault Youth Indoor Soccer (Birth Year 2016)- Fall 2024
  • Referee In Chief 3 on 3 Charity Hockey Tournament (2002- 2025)

References

References available upon request.

Timeline

Paramedic, WGL/ Acting Commander

Social Services - Paramedic Services
05.2006 - Current

CEO/CORPORATE OWNER

2174823 Ontario Inc.
04.2005 - 06.2022

QAP- Quality Assurance Lead

2174823 Ontario Inc
01.2005 - Current

REFEREE/ SUPERVISOR

NOHA
04.1999 - Current

General Arts & Science Certificate -

Cambrian College

CTS - Primary Care Paramedic - AEMCA

Cambrian College

HAZMAT DECONTAMINATION -

City Sault Ste Marie, EMS Division

IMS 100 -

City Sault Ste Marie, EMS Division

Harvard Mentor Management Program -

City Sault Ste Marie

Hazardous Chemical Certificate -

OSHA, Fisher science

GMP Quality Assurance Certificate - Advanced Auditing, Technical Writing & Scientific

PHARMA GMP, APS

Some College (No Degree) - Communicating Internally

Sault College

Some College (No Degree) - Project Management

Sault College

Some College (No Degree) - Telephone And Email Basics

Sault College

Some College (No Degree) - Developing Emotional Resilience & Self Care

Sault College

CP @ Clinic - Parts 1, 2 & 3

Mcmaster University

EM 200 - Emergency Management

Social Services

Pharmaceutical & NNHP Quality Assurance of Reg. Health Products - Management Science

GMP Intermediate ISO 9001

WHIMIS, First Aid & Provider CPR

Public Service Radio Network Advanced Deployment - Train The Trainer

Ministry of Health & Long Term Care

JHSC- Part 1 - Joint Health & Safety

Public Service Health & Safety Association

JHSC- PART 2 - Joint Health & Safety

Public Services Health & Safety Association

Wound Care - Community Paramedic

Wound, Ostomy And Continence Institute of Canada

Catheter Maintenance - Community Paramedic

Wound, Ostomy And Continence Institute of Canada

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