Tyler Mott
Calgary
Summary
Dynamic leader with proven expertise in operations management and team leadership honed at Real Canadian Superstore. Excelled in enhancing overnight productivity and fostering employee accountability, demonstrating exceptional problem-solving and employee relations skills. Achieved significant performance improvements by empowering teams and optimizing inventory management processes.
Overview
8
8
years of professional experience
Work History
Grocery Operations Manager
Real Canadian Superstore
06.2022 - Current
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Developed and maintained relationships with external vendors and suppliers.
Overnight Team Lead
Real Canadian Superstore
06.2021 - 06.2022
- Increased overnight productivity by implementing efficient task delegation and team management strategies.
- Maintained a safe and secure work environment for all team members by enforcing company policies and safety regulations.
- Optimized workflow efficiency by identifying areas for improvement and providing targeted coaching to team members.
Grocery Clerk
Real Canadian Superstore
03.2017 - 06.2021
- Stocked shelves and organized merchandise displays for easy retrieval.
- Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
Education
BBA - Accounting
Mount Royal University
Calgary, AB12-2021
Skills
- Problem-solving
- Team leadership
- Operations management
- Customer service
- Employee relations and conflict resolution
- Inventory management
Languages
English
Native or Bilingual
Timeline
Grocery Operations Manager
Real Canadian Superstore
06.2022 - Current
Overnight Team Lead
Real Canadian Superstore
06.2021 - 06.2022
Grocery Clerk
Real Canadian Superstore
03.2017 - 06.2021
BBA - Accounting
Mount Royal University
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