Overview
Work History
Education
Skills
Languages
Timeline
Generic

Tyler Morton

Vancouver,BC

Overview

9
9
years of professional experience

Work History

Sr. Customer Success Manager

Trulioo Information Services
11.2021 - Current
  • Build trust and maintain strong relationships with strategic enterprise customers.
  • Manage a book of business over $5M across key verticals such as Payments, Equities, Crypto, and Banking.
  • Drive long-term customer revenue growth and retention through upselling and cross-selling key product innovations and data source coverage expansion.
  • Partner with Product and Engineering to deliver quarterly business review presentations to drive growth and adoption of new products.
  • Drive new networking opportunities and stakeholder engagement to prioritize a multi-threaded approach to account management.

Account Manager

Sitewise Analytics
08.2019 - 11.2021
  • Develop and maintain a high-value real estate client base.
  • Set and achieve company-defined sales and renewal goals.
  • Design custom solutions for key enterprise clients and delegate teams to execute on implementation projects.

Client Solutions Analyst

Sitewise Analytics
05.2016 - 08.2019
  • Build automated workflows to execute on client projects related to site selection strategy and model building.
  • Utilize web-based code to design mapping SaaS platform features and lead new implementation projects.
  • Troubleshoot platform issues as a lead in customer support.

Education

Advanced Diploma - Geographical Information Systems

British Columbia Institute of Technology
Burnaby
05-2016

Bachelor of Arts - Geography

University of British Columbia
Vancouver
05-2014

Skills

  • Project Management
  • Presentation Design & Delivery
  • Tech Sales
  • Web-Based Coding
  • Workflow & Orchestration Tools
  • Relationship Management & Negotiation
  • SaaS/Cloud Platforms & API Integrations
  • Excel & Data Analysis

Languages

English
Native or Bilingual

Timeline

Sr. Customer Success Manager

Trulioo Information Services
11.2021 - Current

Account Manager

Sitewise Analytics
08.2019 - 11.2021

Client Solutions Analyst

Sitewise Analytics
05.2016 - 08.2019

Advanced Diploma - Geographical Information Systems

British Columbia Institute of Technology

Bachelor of Arts - Geography

University of British Columbia
Tyler Morton