Tyler Mison
Montreal
Summary
Experienced with managing front desk operations efficiently and courteously. Utilizes excellent communication and organizational skills to handle guest inquiries and administrative tasks seamlessly. Track record of enhancing customer satisfaction and supporting team goals in dynamic environments.
Overview
12
12
years of professional experience
Work History
Front Desk Receptionist
Kumon
09.2012 - Current
- Confirmed appointments, communicated with clients, and updated client records.
- Completed data entry and filing to keep records updated for easy retrieval.
- Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Collected fees, and payments.
Education
Bachelor of Arts - Economics
Concordia University
Montreal, QC05-2028
Skills
- Payment processing and financial management
- Leadership and decision-making in the absence of management
- Accurate and efficient data entry and record-keeping
- Team coordination and management of coworkers and students
- Conflict resolution and addressing concerns effectively
- Effective communication and relationship-building
Languages
English
Native or Bilingual
French
Native or Bilingual
Interests
- Cooking
- Working with my hands and fixing things
- Video Games
- Tech enthusiast, passionate about exploring the latest advancements and innovations
Timeline
Front Desk Receptionist
Kumon
09.2012 - Current
Bachelor of Arts - Economics
Concordia University
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