Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tyler Miranda

San Francisco

Summary

Results-driven sales development professional with a strong foundation in outbound prospecting, lead qualification, and pipeline building across regulated and technical industries. Proven ability to exceed quotas through cold outreach, CRM-based pipeline management, and consultative conversations. Skilled in identifying prospect needs, handling objections, and collaborating cross-functionally to accelerate deal flow.

Overview

5
5
years of professional experience

Work History

Sales Development Representative (Financial Services)

New York Life Insurance Company
04.2023 - Current
  • Sourced and qualified 500+ leads through cold calling, email, and LinkedIn outreach.
  • Closed $750K+ in new business revenue, consistently exceeding monthly quotas.
  • Conducted 30+ discovery calls weekly, identifying prospect pain points and delivering tailored solutions.
  • Managed sales pipeline using proprietary CRM with 90%+ data accuracy.
  • Partnered with senior advisors to refine outreach strategies and improve close rates.

Field Operations Associate

Cruise
01.2022 - 03.2023
  • Acted as frontline support for autonomous vehicle operations, communicating real-time issues to engineering.
  • Relayed customer-impacting feedback that informed internal sales enablement and product messaging.
  • Logged and reported system data to improve response efficiency and operational readiness.
  • Supported rapid decision-making under pressure—mirroring fast-paced SDR environments.

Technical Operations Analyst

Actalent
01.2022 - 03.2023
  • Captured and analyzed system performance data with customer impact in mind.
  • Shared actionable insights with engineering and business teams to enhance service and usability.
  • Helped bridge field feedback with product development—building internal alignment across teams.

Sales & Operations Manager

Moe Greens
11.2020 - 01.2022
  • Led sales initiatives using CRM and POS tools to improve conversion and customer retention.
  • Trained team on objection handling, upselling, and needs-based sales techniques.
  • Managed vendor relationships and ensured full compliance in a regulated market.
  • Oversaw inventory, margin optimization, and performance tracking.

Education

B.S. - Finance

San Francisco State University
01.2023

Skills

  • Prospecting
  • Cold Calling
  • CRM (Salesforce, HubSpot)
  • Lead Qualification
  • Discovery Calls
  • Objection Handling
  • Pipeline Management
  • Cross-Team Collaboration

Timeline

Sales Development Representative (Financial Services)

New York Life Insurance Company
04.2023 - Current

Field Operations Associate

Cruise
01.2022 - 03.2023

Technical Operations Analyst

Actalent
01.2022 - 03.2023

Sales & Operations Manager

Moe Greens
11.2020 - 01.2022

B.S. - Finance

San Francisco State University
Tyler Miranda