TYLER LEAVITT
SALINAS
Summary
Practical problem-solver with excellent issue and conflict resolution skills to drive team and organizational success. Highly effective and knowledgeable in process improvement and inventory control. Works well collaborating with team members but can work on projects independently with minimal supervision. Has spent over 3 years building computers and maintenance through software and hardware resolutions. Has over 10 years of customer service experience.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Supervisor
Starbucks
02.2015 - Current
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs
- Monitored workflow to improve employee time management and increase productivity
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members
Education
Cyber Security Bootcamp -
Arizona State University
High School Diploma -
Palma School
06.2013
Skills
- Built and maintained home/family computers
- Desktop Support
- Networking
- Complex Problem-Solving
- Customer service
- Employee training
- Team collaboration
- Documentation and reporting
- Time management
- Process improvement
Certification
CompTIA A+
Timeline
Supervisor
Starbucks
02.2015 - Current
Cyber Security Bootcamp -
Arizona State University
High School Diploma -
Palma School
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