Tyler Lavin-booth

• Trained, coached, and mentored junior sales personnel to ensure success in their roles.
• Analyzed data to identify trends in customer behavior and develop plans accordingly.
• Created and presented monthly reports to management on sales performance.
• Manage our CRM system to optimize results and interactions with clients as well as train our product advisors.

• Cultivated relationships with clients, creating a customer centric approach, improving the stores reviews across all of the important review platforms.
• Optimized our CRM system to track all leads to optimize all sales opportunities.
• Increased sales and productivity, breaking previous gross profit records while maintaining high employee morale
• Established numerous relationships with neighbouring stores, creating opportunity for more inventory procurement
• Hired, coached and mentored sales personnel which included 1 on 1s, sales meetings etc.
• In charge of marketing along with developing strategies to increase more client engagement and opportunities.

Finance Manager

• Established key relationships with financial institutions (Prime and Non-prime) to put our clients in the most favorable purchasing position.

• Reviewed credit bureaus with clients giving them all up to date information on their current financial position.

• Offered products that gave clients an opportunity to protect their new purchase.

• Assisted and directed consumers with credit challenges into the best possible scenario to purchase and rebuild their credit.

Product Advisor

• Built numerous relationships through outbound work and networking creating a business within a business.

• Established an excellent track record which resulted in more opportunities for the company.

• Consistently was the top performer month to month.

• Maintained a 5.0 star review via dealer rater over a 3 and half year tenure and hundreds of reviews.

• Recognized by Mazda Canada as a top performer in the sale of new cars and achieving excellent customer satisfaction.

• Assisted in repairing leaks on water mains which included the following: opening and repairing asphalt and roads, shutting off mains, determining the area of the leak and repairing using the appropriate method.
• Became comfortable with many different tools and equipment on site.
• Excelled as a team player which was important for getting the job done efficiently with your partner.
• Responded to emergency service calls related to Public Works issues.