Tyler Hope, BMGT
Rockyview County,Canada
Summary
High-performing District Manager with several years of experience building highly engaged teams who deliver market leading financial results while maintaining strong audit scores. With experience in launching new locations, implementing new roles and rebalancing staffing compliment to meet the ever changing member demands. I am a resourceful leader who thrives in fast-paced environments.
Overview
16
16
years of professional experience
1
1
Certification
Work History
District Manager
Servus Credit Union
Calgary, AB
01.2019 - Current
- Managed the successful launch of 8 new branch locations in the Calgary market
- Enhanced operational excellence and financial results by initiating the position of Community Supervisor
- Exceeded performance rating in the last three years
- Propelled retail branch network to attain company leading financial results
- Developed and sustained strong partnerships with internal and external partners
- Sourced new business develop opportunities to increase brand awareness
- Managed personnel matters within the district including recruitment, hiring, performance reviews, disciplinary actions.
Branch Manager
Servus Credit Union
Calgary Creekside
07.2015 - 12.2018
- Directed and empowered a successful team of eight, driving branch financial achievement to exceed top decile performance twice within three years
- Enhancing brand visibility in NW Calgary through the cultivation of community relationships
- Implemented strategies that generated a branch asset growth percentage as high as 565% over a period of three years
- Coached branch staff to enhance performance results and foster skill development
- Enhancing member needs through the reallocation of branch FTE from service to sales roles
Branch Manager
Servus Credit Union
Crowsnest Pass, AB
06.2013 - 07.2015
- Attained top 10% financial ranking among all Servus Branches in FY2014 through effective branch leadership
- Coached branch staff in skill development and performance management
- Engaged branch team for high performance in reaching branch targets
- Developed new and existing relationships with community leaders by actively participating in the Chamber of Commerce
- Managed staff scheduling, hiring and training processes.
Financial Advisor
Servus Credit Union
Various Locations, AB
06.2008 - 06.2013
- Advised members on how to best achieve their financial goals
- Achieved top quartile individual financial results
- Led branch sales meetings and community council meetings
- Mentored new financial advisors
Education
Bachelor of Management - Finance
University of Lethbridge
04.2009
Skills
- Business Development
- Team Leadership
- Decision-Making
- Sales management
- Strategic Planning
- Operational Excellence
Certification
- Personal Financial Planner Designation, 09/01/11, 12/31/23
- CSI - Branch Compliance Officer, 12/01/14
- CSI – Investment Funds in Canada, 02/01/10
Timeline
District Manager
Servus Credit Union
01.2019 - Current
Branch Manager
Servus Credit Union
07.2015 - 12.2018
Branch Manager
Servus Credit Union
06.2013 - 07.2015
Financial Advisor
Servus Credit Union
06.2008 - 06.2013
Bachelor of Management - Finance
University of Lethbridge
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