Tyler Hartsfield
Bakersfield
Summary
Dedicated and driven professional technical well-versed in troubleshooting, related wiring, components and use. Skilled at reading technical documentation and handling service calls independently.
Overview
10
10
years of professional experience
Work History
Install Technician
Vivint Home Security
04.2021 - Current
- Used hand and power equipment for hoisting, measuring, testing, and drilling of various types of installations.
- Installed and configured new equipment and systems according to company standards.
- Diagnosed and troubleshot system faults, identifying equipment issues and resolutions.
- Maintained updated knowledge of all equipment, products, and services to properly educate customers.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
Warehouse Associate/Technical Support
EKC Enterprises
03.2019 - 04.2021
- Assembled orders and packed items for shipment, conveying orders to shipping personnel
- Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
- Operated equipment while observing standard safety procedures.
- Helped coordinate system set up, product enhancements and general technical support.
- Maintained and repaired classroom computers by installing and uninstalling educational software, keeping computers virus-free and upgrading systems.
Barista
Starbucks
03.2015 - 04.2019
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
- Utilized POS system to handle customer cash and credit card transactions.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
Education
Associate of Science - Computer Science
Bakersfield College
Bakersfield, CA05-2026
Skills
- Diagnostics and troubleshooting
- Power tool operation
- Equipment installation
- Software configuration
- Quality assurance
- Customer service
Timeline
Install Technician
Vivint Home Security
04.2021 - Current
Warehouse Associate/Technical Support
EKC Enterprises
03.2019 - 04.2021
Barista
Starbucks
03.2015 - 04.2019
Associate of Science - Computer Science
Bakersfield College
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