Tyler Hamade
Vancouver,BC
Summary
Motivated individual with 10+ years of experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Always wanting to improve and grow as an individual, who loves facing challenges and adversity.
Overview
11
11
years of professional experience
Work History
Sales Manager
Land Rover/Jaguar Of Richmond
04.2022 - Current
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
- Collaborated with my GM and VP to implement continuous improvements and exceed team goals.
Investor Relations Manager
Everwest Management Group
10.2019 - 01.2021
- Developed and maintained strong relationships with clients to maximize satisfaction and mutual positive outcomes.
- Thoroughly educated clients on potential risks and rewards associated with development investments.
- Assisted in preparation of presentations, data tables and other documents for investor meetings.
Sales Associate
Land Rover/Jaguar Of Richmond
11.2015 - 03.2022
- Closed sales by overcoming initial objections, confidently asking for sales, negotiating price, and completing purchase contracts,
- Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options.
- Demonstrated exhibited vehicles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.
- Developed strong rapport with customers and created positive impressions of the business and brand.
RV Sales Consultant
Fraserway RV
02.2013 - 09.2015
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Listened to customer needs and desires to identify and recommend optimal products.
- Developed strong rapport with customers and created positive impressions of the business and brand.
- Achieved or exceeded company-defined sales quotas.
Education
No Degree - Psychology
University of British Columbia
Vancouver, BCNo Degree - Business
University of The Fraser Valley
Abbotsford, BCNo Degree - Business
McMaster University
Hamilton, ONSkills
- Performance Management
- Profitability Optimization
- Active listening
- Problem solving
- Negotiation expertise
Languages
English
Native or Bilingual
Notable Mentions
McMaster University & University of British Columbia Football Team
Professional Poker Player 5+ years
Timeline
Sales Manager
Land Rover/Jaguar Of Richmond
04.2022 - Current
Investor Relations Manager
Everwest Management Group
10.2019 - 01.2021
Sales Associate
Land Rover/Jaguar Of Richmond
11.2015 - 03.2022
RV Sales Consultant
Fraserway RV
02.2013 - 09.2015
No Degree - Psychology
University of British Columbia
No Degree - Business
University of The Fraser Valley
No Degree - Business
McMaster University
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