TYLER HALTERMAN
Sacramento
Summary
Results-driven professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers strong background in customer relations and communication.
Overview
8
8
years of professional experience
Work History
Front Desk Associate
LaQuinta Inn & Suits
10.2019 - Current
- Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
- Managed customer complaints and rectified issues to complete satisfaction
- Organized front desk area to maintain a professional and welcoming appearance for guests.
- Handled high-pressure situations calmly, maintaining professionalism at all times.
- Performed basic daily bookkeeping tasks.
- Collected room deposits, fees, and payments.
- Managed multiple phone lines, proficiently handling reservations, cancellations, and modifications.
- Collaborated with housekeeping staff to ensure seamless room transitions and availability.
Graphic Designer
SRM.gg
09.2019 - 03.2020
- Developed, designed, laid out and produced variety of technical illustrations for brochures, banners, and signs.
- Selected colors and themes while adding functionality to create new designs.
- Generated digital image files for use in digital and traditional printing.
- Worked with customers to present mockups and collect information for adjustments.
- Consulted with clients to define design requirements and manage product development projects.
- Created corporate brands by designing cohesive looks between logos and letterheads.
- Directed advertisement, banner, and signage projects from concept to final delivery.
- Created personalized portfolio designs according to rigorous client specifications.
- Proficient in the use of Adobe Illustrator and Adobe Photoshop
- Developed website layouts, templates and unique branded looks for numerous projects.
Cashier
Sam's Club
06.2017 - 10.2019
- Worked closely with front-end staff to assist customers.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Processed sales transactions to prevent long customer wait times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Built relationships with customers to encourage repeat business.
- Restocked and organized merchandise in front lanes.
Education
High School Diploma -
Foothill High School
Sacramento, CA05.2017
Skills
- Problem-Solving
- Teamwork and Collaboration
- Customer Service
- Computer Hardware/Software Knowledge
- Decision Making
- Work Planning and Prioritization
Websites
Timeline
Front Desk Associate
LaQuinta Inn & Suits
10.2019 - Current
Graphic Designer
SRM.gg
09.2019 - 03.2020
Cashier
Sam's Club
06.2017 - 10.2019
High School Diploma -
Foothill High School
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