Summary
Work History
Education
Skills
Additional Information
Languages
Timeline
Generic

Tyler Ford

Ottawa ,Ottawa

Summary

Professional security expert with strong focus on safeguarding assets and ensuring workplace safety. Skilled in risk assessment, threat mitigation, and emergency response planning. Valued for collaborative approach, adaptability, and delivering measurable results in high-pressure environments. Known for reliability, leadership, and effective communication.

Work History

Assistant Manager

Planet Fitness
11 2019 - 08 2024
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.

Security Guard

Royal George Hotel
06 2019 - 11 2021
  • Maintained a safe environment for staff and visitors through proactive surveillance and communication.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Enhanced overall security by conducting thorough patrols and monitoring premises.

Security guard

The Pint Public House
01 2014 - 07 2017
  • Maintained a safe environment for staff and visitors through proactive surveillance and communication.
  • Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
  • Checked and verified photo identification prior to granting facility access.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Provided excellent customer service to clients while maintaining vigilance in addressing security concerns or issues that arose onsite.

Security Manager

Citizen Night Club
03 2017 - 03 2019
  • Moved around different security stations and vital areas to check on officers and adjust workflow to cover changing needs.
  • Submitted documentation for weekly payroll, managed schedules, and enforced policies.
  • Managed a team of security personnel, providing regular training for improved performance and professional growth.
  • Assisted in planning security layouts for special events, optimizing crowd flow and reducing potential risks.
  • Conducted thorough ID checks for age verification, preventing underage entry to the establishment.
  • Prevented potential altercations by quickly identifying intoxicated individuals and diplomatically removing them from the premises.

Education

Stonewall Collegiate
06.2003

Skills

  • First Aid/CPR
  • Attention to Detail
  • Multitasking Abilities
  • Analytical and Critical Thinking
  • Data Entry
  • Weapons screening
  • Emergency Response
  • Recruiting and interviewing
  • Government security clearance
  • Security Guard License

Additional Information

  • Studied 6 years of Muay Thai and Gracie Jiu-Jitsu
  • Worked with inner city youth as well as the Big Brothers and Big Sisters Association. Taught self defence and confidence, worked on keeping them out of trouble.

Languages

English
Native or Bilingual

Timeline

Assistant Manager

Planet Fitness
11 2019 - 08 2024

Security Guard

Royal George Hotel
06 2019 - 11 2021

Security guard

The Pint Public House
01 2014 - 07 2017

Security Manager

Citizen Night Club
03 2017 - 03 2019

Stonewall Collegiate

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Tyler Ford