Tyler Fletcher
Rialto
Summary
Dedicated Security Officer with extensive experience at Allied Universal Security Services, skilled in crisis management and conflict resolution. Proven track record of enhancing safety protocols and fostering positive relationships with clients. Detail-oriented and adept at operating surveillance equipment, ensuring a secure environment while delivering superior customer service.
Overview
4
4
years of professional experience
Work History
Security Officer
Allied Universal Security Services
10.2023 - Current
- Monitor premises to prevent and detect signs of intrusion, ensure security of doors, windows, and gates.
- Patrol assigned areas regularly to maintain a visible presence and deter unauthorized activity.
- Respond promptly to alarms, emergencies, and suspicious activity, following established protocols.
- Enforce property rules and regulations, and maintain order in assigned locations.
- Check identification and credentials of individuals entering restricted areas.
- Write detailed incident and shift reports documenting observations and actions taken.
- Operate surveillance equipment and monitor video feeds for irregularities.
- Assist with emergency evacuations and coordinate with law enforcement or emergency services when needed.
- Provide prompt, courteous, and knowledgeable support to customers via phone, email, and in-person interactions.
- Follow up with customers to ensure satisfaction and foster positive relationships.
Security Officer
Securitas Security Services USA
10.2021 - 10.2023
- Monitor premises to prevent and detect signs of intrusion, ensure security of doors, windows, and gates.
- Patrol assigned areas regularly to maintain a visible presence and deter unauthorized activity.
- Respond promptly to alarms, emergencies, and suspicious activity, following established protocols.
- Enforce property rules and regulations, and maintain order in assigned locations.
- Check identification and credentials of individuals entering restricted areas.
- Write detailed incident and shift reports documenting observations and actions taken.
- Operate surveillance equipment and monitor video feeds for irregularities.
- Assist with emergency evacuations and coordinate with law enforcement or emergency services when needed.
- Provide prompt, courteous, and knowledgeable support to customers via phone, email, and in-person interactions.
- Follow up with customers to ensure satisfaction and foster positive relationships
Education
N/A
Oak Hills High School
Oak Hills, CA05.2012
Skills
- Report writing
- Incident reporting
- Security guard license
- General security
- Detail-oriented
- Superior customer service
- Patrol operations
- Complex Problem-solving
- Relationship building and management
- Conflict de-escalation
- Conflict resolution techniques
- Threat assessment
- Access control management
- Electronic surveillance
- Document management
- Staff management
- Security equipment operation
- Crisis management
- Emergency management
- High level of integrity
Timeline
Security Officer
Allied Universal Security Services
10.2023 - Current
Security Officer
Securitas Security Services USA
10.2021 - 10.2023
N/A
Oak Hills High School
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