Summary
Overview
Work History
Education
Skills
Timeline
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Tyler Fairchild

Redding

Summary

Dynamic and results-driven professional with extensive experience at MOD Pizza, excelling in customer service and team leadership. Proven ability to enhance customer satisfaction through effective communication and product knowledge. Skilled in order accuracy and collaboration, consistently fostering a positive work environment while achieving operational efficiency.

Overview

9
9
years of professional experience

Work History

Grocery Clerk

Sprouts Farmers Market Inc, Grocery
Redding
10.2024 - Current
  • Multiple department workers, deli employee, in-store shopper, and sales ambassador.
  • Assisted customers with locating items in the store, answered questions about products and prices.
  • Checked expiration dates on products regularly to ensure freshness.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Explained benefits and advantages of different product and service offerings to customers.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.

Server

Raw
Redding
07.2022 - 09.2024
  • Displayed enthusiasm and knowledge about restaurant's menu and products.
  • Accurately recorded orders on cash register and point-of-sale system.
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.
  • Took reservations and to-go orders to streamline process for both customer and restaurant.
  • Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
  • Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
  • Clean down the table accordingly, taking empty plates and cups promptly when needed.

Smoothie Maker

Root
Redding
03.2021 - 04.2024
  • Chopped ingredients and prepped food items ahead of lunchtime and dinner rush periods.
  • Weighed out ingredients accurately according to recipe requirements.
  • Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
  • Communicated effectively with coworkers regarding daily tasks and upcoming events.
  • Processed payments on cash register and counted back bills and change to patrons.
  • Prepared smoothies according to customer orders, using fresh fruits and vegetables.

Shift Leader

MOD Pizza
Redding
06.2016 - 06.2019
  • Monitored employee performance and provided feedback for improvement.
  • Delegated tasks to employees and monitored activities and task completion.
  • Fostered a team-oriented environment to increase morale and productivity.
  • Cooked pizzas, while leading a crew of 4 to 7 people.
  • Maintain a friendly and open environment in a busy, fast-paced store.

Education

Massage Therapy License - Therapeutic Massage

National Holistic Institute
Redding
11-2020

Skills

  • Customer service
  • Product knowledge
  • Sales expert
  • Collaboration with peers
  • Time management
  • Order accuracy

Timeline

Grocery Clerk

Sprouts Farmers Market Inc, Grocery
10.2024 - Current

Server

Raw
07.2022 - 09.2024

Smoothie Maker

Root
03.2021 - 04.2024

Shift Leader

MOD Pizza
06.2016 - 06.2019

Massage Therapy License - Therapeutic Massage

National Holistic Institute

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Tyler Fairchild