Tyler Dionne
Chatham
Summary
Dynamic Accounts Payable Clerk at Apple One with expertise in invoice processing and financial reporting. Proven ability to enhance customer satisfaction through exceptional service and effective communication. Skilled in Sage ERP and adept at maintaining confidentiality, ensuring accurate financial records while fostering strong vendor relationships.
Overview
9
9
years of professional experience
Work History
Accounts Payable Clerk
Apple one
12.2024 - Current
- Maintained accurate financial records by entering data into accounting system.
- Processed invoices and payments following company policies and procedures.
- Collaborated with vendors and staff across departments to resolve issues efficiently.
- Verified invoice coding accuracy prior to payment processing.
General Labourer
DAJCOR METAL FABRICATION
Chatham
09.2022 - 09.2023
- Contributed as a General Labourer in the Buffing Department, enhancing the finishing processes of aluminum products.
- Ensured the quality and precision of specialty aluminum products through diligent inspection and attention to detail.
- Worked closely with fabrication and shipping teams to deliver high-quality products that meet customer specifications.
Call Center Representative
HEALTH CANADA INFORMATION CENTER
Chatham
11.2021 - 01.2022
- Served as a Seasonal Call Center Representative for the Government of Canada.
- Assisted clients in booking COVID-19 vaccination appointments and retrieving proof of immunization.
- Delivered exceptional customer service to a diverse clientele, ensuring a positive experience for all Canadians.
Customer Service
YA CANADA
Chatham
05.2016 - 08.2020
- Responded to customer inquiries and over the phone, ensuring prompt and effective communication.
- Provided accurate information regarding products, services, schedules, rates, regulations, and policies.
- Investigated and resolved customer complaints related to products and services, ensuring high levels of satisfaction.
- Promoted company offerings and provided timely updates on accounts and claims to foster customer trust and transparency.
Education
Diploma - Medical Administration
ST. CLAIR COLLEGE
Chatham09.2024
Diploma - Business Administration
ST. CLAIR COLLEGE
Chatham04.2018
Diploma - Administrative Accounting
ST. CLAIR COLLEGE
Chatham04.2013
Skills
- Typing proficiency
- Office administration
- Invoice processing
- Confidentiality handling
- Microsoft Office Suite
- Financial reporting
- Bank reconciliation
- Accounting principles
- Event coordination
- Sage ERP expertise
- Medical transcription skills
- Customer service excellence
References
References available upon request.
Volunteer Experience
KENT ATHLETIC YOUTH ORGANIZATION, Event Assistant, Chatham, ON, N7M 6A9, 2010-06, Present, Promotion & Marketing, Venue Preparation, Volunteer & Staff Management, Hospitality & Entertainment, Awards & Recognition, Post-Event Follow-Up
Timeline
Accounts Payable Clerk
Apple one
12.2024 - Current
General Labourer
DAJCOR METAL FABRICATION
09.2022 - 09.2023
Call Center Representative
HEALTH CANADA INFORMATION CENTER
11.2021 - 01.2022
Customer Service
YA CANADA
05.2016 - 08.2020
Diploma - Medical Administration
ST. CLAIR COLLEGE
Diploma - Business Administration
ST. CLAIR COLLEGE
Diploma - Administrative Accounting
ST. CLAIR COLLEGE
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