Tyler Cowden
North Bay,ON
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
12
12
years of professional experience
Work History
Insurance Broker
North Bay Insurance Brokers
North Bay, ON
01.2023 - Current
- Provided exceptional customer service by responding quickly to inquiries, resolving issues, and anticipating client needs.
- Educated clients on various insurance products, enabling informed decisions regarding their coverage options.
- Maintained thorough knowledge of insurance regulations, staying up-to-date on changes that could impact clients or business operations.
- Generated referral business from satisfied customers who shared positive experiences with friends and colleagues.
Mortgage Agent
The Mortgage Group
North Bay, ON
11.2016 - 01.2023
- Provided thorough explanations of various mortgage products to clients, assisting them in selecting the best option for their needs.
- Maintained a high level of professionalism in all interactions, fostering trust and building long-term client relationships.
- Assisted clients throughout the entire mortgage process, from initial consultation to closing day support.
- Increased loan application approvals by providing detailed and accurate financial assessments for clients.
Merchandiser
Shoppers Drug Mart
North Bay, ON
01.2013 - 11.2016
- Answered customer questions regarding store merchandise, department information, and pricing.
- Monitored inventory levels and kept adequate stock in product displays on sales floor.
- Improved overall store appearance by performing routine maintenance tasks such as cleaning shelves, updating signage, and reporting damaged fixtures for repair or replacement.
- Trained new team members in merchandising best practices, ensuring a cohesive approach across the store.
Education
Mortgage Agents License - Finance
Seneca College of Applied Arts And Technology
North York, ON09.2010
Skills
- Work independently
- Attention to Detail
- Problem-Solving
- Time Management
- Team Collaboration
- Responsible and Dependable
Timeline
Insurance Broker
North Bay Insurance Brokers
01.2023 - Current
Mortgage Agent
The Mortgage Group
11.2016 - 01.2023
Merchandiser
Shoppers Drug Mart
01.2013 - 11.2016
Mortgage Agents License - Finance
Seneca College of Applied Arts And Technology