Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Tyler Colbert

Port Colborne

Summary

Enthusiastic individual eager to contribute to team success through hard work, attention to detail and excellent organizational skills. A clear understanding of construction and training in management. Motivated to learn, grow, and excel in any industry.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Service Manager

Ontario Outbuilding
10.2022 - Current
  • Input all new clients and service requests into CRM.
  • Contacted and scheduled on-site inspections to diagnose various building issues.
  • Provided recommendations and created estimates for required repairs.
  • Ordered all required materials for the project.
  • Performed repairs in house or arranged and managed sub contractors as required.
  • Provided clients with a detailed report of all completed work.
  • Created and sent detailed invoices upon project completion.


General Manager

Skyline Contracting
03.2019 - 10.2022
  • Oversaw the production department and worked directly with the production manager and sub-contractors to ensure the highest level of quality was provided to our clients, jobs were completed on time, and within budget by utilizing labour targets.
  • Oversaw the service department and worked directly with the lead service technician to ensure that all work was done professionally and efficiently. Ensured monthly budgets were met, invoices, and service reports were sent to clients promptly upon project completion.
  • Performed HR-related duties including policy development, employee reviews, wage increases, and hiring of new team members, along with disciplinary actions if required.
  • Ensured all employees were trained and certified at all times to maintain a high level of safety on the job sites.
  • Developed and maintained relationships with customers and suppliers.
  • Performed initial site visits, measured projects, composed and delivered estimates and proposals to the client.

Service Manager

Skyline Contracting
07.2018 - 03.2019
  • Input all new service requests and clients into CRM to easily organize and manage opportunities.
  • Managed multiple service crews daily to ensure all service requests were responded to promptly and professionally.
  • Hired and trained field staff to ensure all issues could be diagnosed and treated accordingly.
  • Prepared and provided clients with detailed service reports and photo documentation upon project completion.
  • Prepared and sent invoices to clients upon project completion.
  • Attended trade shows to meet potential clients and maintain current client relationships.

Lead Service Technician

Skyline Contracting
10.2017 - 07.2018
  • Reviewed work orders, contacted clients, and scheduled service calls.
  • Diagnosed and troubleshot problems, performed repairs, and prepared service reports and photo documentation to be provided to clients.
  • Worked closely with assistant technicians to train required skills and assist them in personal growth.

General Laborer

Skyline Contracting
08.2017 - 10.2017
  • Read and understood the scope of work, removed roofing materials, and install the new roofing system according to scope.
  • Performed general housekeeping and cleaning tasks.
  • Maintained and repaired equipment and tools.

Hardwood Floor Installer

Bert Vis Flooring
08.2012 - 08.2017
  • Transported materials and tools from the shop to the project.
  • Read work orders to determine the scope of work, remove old materials, organize and lay out new products, and install the product at the highest level of quality.

Education

Motive Power - Automotive Service Technician

Mohawk College of Applied Arts And Technology
Hamilton, ON

High School Diploma -

Dunnville Secondary School
Dunnville, ON
06.2008

Skills

  • Department Oversight
  • Performance Monitoring and Evaluation
  • Program Optimization
  • Hiring and Onboarding
  • Policy Development and Enforcement
  • Quality Management
  • Customer Relations

Certification

-Working at Heights

-Elevated Work Platform

-IHSA Basics of Supervising

Timeline

Service Manager

Ontario Outbuilding
10.2022 - Current

General Manager

Skyline Contracting
03.2019 - 10.2022

Service Manager

Skyline Contracting
07.2018 - 03.2019

Lead Service Technician

Skyline Contracting
10.2017 - 07.2018

General Laborer

Skyline Contracting
08.2017 - 10.2017

Hardwood Floor Installer

Bert Vis Flooring
08.2012 - 08.2017

Motive Power - Automotive Service Technician

Mohawk College of Applied Arts And Technology

High School Diploma -

Dunnville Secondary School

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Tyler Colbert