TYLER CIAMPELLETTI
Surrey,BC
Summary
High-performing Automotive Sales Manager with 10-year background meeting or exceeding customer acquisition and revenue growth targets by maximizing sales team potential through aggressive recruiting, objectives setting, coaching and performance monitoring strategies. Leverages new and used inventory control skills, excellent training and internet sales process success and deploys current technologies to achieve sales goals. Consistently engages with customers to build base of referrals and repeat business and creates annual forecasts and budgets through solid understanding of dealership operations, including all aspects of sales and finance.
Overview
13
13
years of professional experience
Work History
Sales Manager
Applewood Nissan
07.2021 - Current
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
- Identified, hired and trained highly-qualified staff by teaching best practices, procedures, and sales strategies.
- Ordered and maintained suitable inventory of new and pre-owned vehicles to achieve volume and gross profit objectives.
Sales Team Leader
Applewood Kia
06.2020 - 07.2021
- Led regular team meetings to keep sales personnel motivated with tips, techniques and relevant information.
- Worked closely with high-profile customers needing special assistance to resolve complaints and develop customized solutions meeting unique requirements.
- Built strong team by recruiting and developing top sales talent.
- Set ambitious sales goals and motivated strong performance to keep team growing effectively.
- Facilitated ongoing training to keep sales team successfully closing deals and revenue over $100,000 in gross per month.
Finance Manager
Willowbrook Chrysler
01.2019 - 07.2020
- Trained new and existing staff members in various financial procedures to prepare for job requirements.
- Processed loan applications and monitored progress from start to finish.
- Negotiated loan terms and conditions with customers to secure best deal.
- Reviewed documentation and identified financial discrepancies where applicable.
- Supported operations management, sales, and marketing efforts to increase revenue and overall financial health.
Lease Portfolio Manager
Midway Mazda
01.2018 - 01.2019
- Collected, completed, and processed lease applications.
- Negotiated purchase prices and explained sales, warranty, and optional products.
- Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.
Sales & Leasing Consultant
Signature Mazda
01.2011 - 01.2017
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
- Prepared purchased vehicles and completed final delivery checks.
- Answered telephone and email inquiries from potential customers.
Education
Bachelor of Arts - Kinesiology
University of The Fraser Valley
Abbotsford, BC10.2020
Skills
- Excellent Communication Skills
- Online Auctions
- Analytical Problem Solver
- Verbal and Written Communication
- Client Base Retention
- Sales Process
- Market Research
- Closing Techniques
- Strategic Direction
- Sales Presentation
Timeline
Sales Manager
Applewood Nissan
07.2021 - Current
Sales Team Leader
Applewood Kia
06.2020 - 07.2021
Finance Manager
Willowbrook Chrysler
01.2019 - 07.2020
Lease Portfolio Manager
Midway Mazda
01.2018 - 01.2019
Sales & Leasing Consultant
Signature Mazda
01.2011 - 01.2017
Bachelor of Arts - Kinesiology
University of The Fraser Valley
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