Experienced hospitality manager seeking to transition skills to a new industry.
Overview
9
9
years of professional experience
Work History
Bartender/Shift Lead Supervisor
Leopold's Tavern OG
Regina, SK
08.2022 - Current
Organize bar prep, inventory, and stock to ensure success for the whole team.
Help maintain a fun, welcoming, and inclusive atmosphere at all times.
Make sure that any issues guests may have are addressed promptly and properly.
Accurately send out the daily report to management while supervising.
Assistant General Manager
Cathedral Social Hall Regina
Regina, Saskatchewan
10.2020 - 08.2022
Handled cash/tip-outs and payroll accurately, and prepared deposits.
Responsible for overseeing all FOH operations and ensuring quality service and atmosphere on the floor.
Interviewed, hired, and trained new staff.
Helped curate seasonal cocktail menus.
Worked with BOH to create seasonal food menu changes.
Planned events and promotions to help bring in business.
Communicated with local reps to bring in new product on a consistent basis.
Managed all guest reservations.
Bartender
Gusto 101
Toronto, Ontario
09.2019 - 09.2020
Managed bar inventory, restocked supplies, and placed orders for spirits, beer, wines, and mixers.
Took customer orders and capitalized on opportunities to sell special beverage and food options.
Utilized outstanding organizational and multitasking skills to manage simultaneous guest, team, and business demands, ensuring efficiency and accuracy..
Bartender/Supervisor/AGM
The MRG Group
Toronto, Ontario
03.2016 - 09.2020
Provided drink service in a high-volume nightclub setting.
Handled all guest list and dinner reservation details.
Responsible for all cash outs and end-of-day reports.
Kept track of sales and helped monitor company growth.
Managed up to 300 guests per shift while assisting all FOH staff.
Education
Performing Arts Diploma - Acting For Stage And Screen
Randolph College For The Performing Arts
Toronto, ON
08.2015
Skills
Outstanding customer service
Problem solving
Strong written and verbal communication skills
Engaging personality
Service-oriented mindset
Attention to detail
Timeline
Bartender/Shift Lead Supervisor
Leopold's Tavern OG
08.2022 - Current
Assistant General Manager
Cathedral Social Hall Regina
10.2020 - 08.2022
Bartender
Gusto 101
09.2019 - 09.2020
Bartender/Supervisor/AGM
The MRG Group
03.2016 - 09.2020
Performing Arts Diploma - Acting For Stage And Screen
Randolph College For The Performing Arts
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