Summary
Overview
Skills
Work History
Education
Internship
Certification
Affiliations
Languages
Timeline
ed
TYLER BOWMAN

TYLER BOWMAN

Retail Operations Strategist
Montreal,QC

Summary

Performance-driven retail operations strategist with experience in managing retail concession models across North America. Proven track record in optimizing performance and driving sales growth through strategic partnerships with third-party merchandisers. Expertise in developing data-driven sales strategies and fostering collaboration among internal teams to achieve operational goals. Passionate about delivering an elevated customer experience, I strive to create engaging, next-level, sales-focused environments that drive loyalty, and enhance brand reputation.

Overview

30
30
years of professional experience
1
1
Certification

Skills

Retail operations and coordination

  • Concession operations
  • Inventory management
  • Logistics optimization
  • New store setups and launch planning
  • Sales coordination
  • Budgeting and cost management

Merchandising and sales execution

  • Sales strategy development
  • Sales management
  • Marketing and promotions
  • Brand development
  • Visual merchandising

Strategic and analytical skills

  • Sales tracking and performance metrics
  • Strategic planning
  • Problem solving with creative and innovative solutions
  • Merchandising strategy

People and client management

  • Staff training, development, and performance evaluation
  • Cross-functional team leadership and communications
  • Customer relationship management and retention strategies

Work History

Retail Operations Coordinator USA

Rand Accessories Inc
Montreal, Quebec
08.2024 - 05.2025
  • Optimized retail operations across 300+ fashion apparel concession locations in North America, improving operational consistency, and reducing compliance issues by streamlining daily oversight processes.
  • Improved inventory accuracy and sell-through rates by analyzing store sales and aligning merchandise allocations with real-time delivery schedules, leading to a measurable reduction in stockouts and overstock situations.
  • Enhanced logistics coordination, ensuring on-time deliveries, and synchronized inventory flow across hundreds of locations, contributes to a smoother launch of seasonal apparel collections.
  • Supported revenue growth through data-driven inventory management and sales tracking, aligning fashion trends with product availability to better meet consumer demand.
  • Managed relationships with third-party merchandisers, tracking performance metrics, and ensuring the execution of merchandising tasks aligned with product drops, promotional calendars, and visual compliance standards.
  • Ensured full compliance with promotional calendars by coordinating with external merchandising teams to execute floor resets, product launches, and seasonal transitions on schedule.
  • Reduced overstock and improved sell-through by proactively aligning third-party merchandising activities with inventory levels and delivery schedules, ensuring optimal product placement, and timely replenishment.
  • Strengthened execution of merchandising strategy through effective collaboration with external partners, resulting in improved visual presentation, and enhanced customer experience across 300+ apparel retail sites.

Retail Operations •Merchandise Planner• Sales Lead

Global Pet Specialty Stores • PMC Quebec
Montreal, Quebec
02.2013 - 02.2024
  • Spearheaded a full restructuring of store operations, launching a multi-tiered revenue growth strategy that drove a 140% sales increase in 12 months and a 250% increase over 36 months; recognized as the fastest-growing franchise among a network of 215+ stores in both 2018 and 2019.
  • Achieved a 90% customer retention rate and led a 210% increase in the customer base over 36 months by executing store rebranding, retail expansion, and full-scale renovations to enhance customer experience and brand appeal.
  • Redefined customer service strategy by championing 'Relationship Retailing'—delivering a premium customer journey through expert product knowledge, strategic service interactions, and proactive follow-up.
  • Expanded merchandise assortment by redefining target demographics and introducing premium niche categories, increasing category relevance, and aligning inventory with emerging consumer trends.
  • Negotiated favorable vendor agreements that boosted profit margins, and secured ongoing support for in-store promotions and new product launches.
  • Developed and implemented an employee onboarding and training program, leading to improved service consistency, higher customer satisfaction, and a reduction in staff turnover.
  • Immersive merchandising initiatives, aligning product placement with seasonal promotional calendars, to accelerate product turnover across the retail store network.

National Sales Manager

Mamy Blue Distribution Inc
Montreal, Quebec
10.2010 - 03.2012
  • Managed end-to-end brand development, promotional strategy, and sales execution for exclusive European designer collections tailored to the Canadian luxury plus-size fashion market.
  • Successfully launched multiple European fashion collections, positioning them with niche luxury retailers, and establishing a strong presence within a highly targeted customer segment.
  • Expanded market reach by 30% through the acquisition of new retail partners, leveraging strategic collaborations, and targeted account development to grow brand footprint.
  • Consistently exceeded monthly and quarterly sales targets, driving revenue growth, and enhancing brand visibility in a competitive market.
  • Planned and executed seasonal and weekly promotional campaigns, including digital lookbooks and email marketing, ensuring cohesive brand messaging across all touchpoints.
  • Oversaw web content strategy and updates, optimizing digital presence to improve client engagement, retention, and conversion, while reinforcing brand positioning in the luxury plus-size segment.

Production Merchandiser

Capital Garment Company Inc
Montreal, Quebec
10.2003 - 10.2010
  • Delivered on a cross-functional merchandising and production mandate, overseeing styling, fitting, and development of outerwear collections for both national and international retail partners.
  • Led the sourcing and negotiation of fabrics, trims, and accessories, securing high-quality materials while maintaining cost efficiency and supplier reliability.
  • Managed garment production workflows, including the creation and tracking of purchase orders, and coordinated closely with offshore factories and manufacturing agents to ensure on-time and on-spec delivery.
  • Directed daily fit sessions and provided in-depth commentary on pre- and post-production samples, collaborating with technical designers and in-house sewers to ensure garments met fit, performance, and quality standards.
  • Collaborated with design and sales teams to align product development with brand vision and market demand, supporting the ongoing success of seasonal outerwear programs across diverse retail channels.

Retail Manager

United Colours of Benetton
Banff, AB
10.1995 - 01.2000
  • Directed all aspects of store operations for a high-profile banner location of an international retailer, including merchandise planning and buying, sales management, staffing, business administration, and employee development.
  • Consistently exceeded sales targets in a high-traffic tourist market during a recession, leveraging strategic merchandise curation, and buying decisions aligned with evolving consumer trends and market volatility.
  • Optimized product assortment and in-store presentation enhance the customer experience and increase conversion rates, despite economic challenges.
  • Recruited, trained, and led a high-performing team, implementing targeted coaching and performance management strategies that elevated productivity and strengthened customer engagement.
  • Drove store profitability by aligning buying strategies with local and seasonal demand, reducing markdowns, and improving inventory turnover in a highly competitive retail environment.
  • Acted as a key brand ambassador, upholding global brand standards while tailoring store operations to the unique demands of the local market, and international clientele.

Education

AEC - Global Fashion Marketing And Management

Collége LaSalle
Montreal, QC
05-2003

Internship

Internship – Retail Operations (Concession Installations) Tommy Hilfiger Canada | Hudson’s Bay Company

Montreal Head Office• 2003

  • Supported the planning and execution of concession shop installations for Tommy Hilfiger within Hudson’s Bay Company stores across Canada, ensuring alignment with brand standards and visual merchandising guidelines.

Certification

  • Digital Marketing & E-Commerce – Google Professional Certificate
  • Generative AI: Professional Applications – Google Professional Certificate
  • Salesforce CRM & Sales Management – Trailhead by Salesforce (In Progress)

Affiliations

  • Group Fitness Instructor Specialist – CANFITPRO
    Certified | Over 30 years of experience leading group fitness classes in Montreal, Calgary, and Los Angeles

Languages

English
Native language
English
Proficient (C2)
C2
French
Upper Intermediate (B2)
B2

Timeline

Retail Operations Coordinator USA

Rand Accessories Inc
08.2024 - 05.2025

Retail Operations •Merchandise Planner• Sales Lead

Global Pet Specialty Stores • PMC Quebec
02.2013 - 02.2024

National Sales Manager

Mamy Blue Distribution Inc
10.2010 - 03.2012

Production Merchandiser

Capital Garment Company Inc
10.2003 - 10.2010

Retail Manager

United Colours of Benetton
10.1995 - 01.2000

AEC - Global Fashion Marketing And Management

Collége LaSalle

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TYLER BOWMANRetail Operations Strategist